Order Operations Specialist
Description
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.
Other recent awards include:
• Two-time winner (2024, 2023) National Top Workplaces
• Two-time winner (2024, 2023) Top Workplace innovation
• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
• 2024 Cultural Excellence
• 2024 Technology Industry
• 2023 Top Workplace Leadership
• 2023 Top Workplace Purpose & Values
2022 Top Workplace Employee Appreciation and Employee Well Being
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!
Your opportunity for impact:
NetDocuments is seeking an Order Operations Analyst who will be responsible for reviewing, analyzing, and managing contracts/ and agreements to ensure compliance with company policies and legal requirements. The Order Operations Analyst is responsible for analyzing orders post sale and processing accounts in a timely and accurate fashion. This role involves collaboration with various departments to facilitate contract negotiations, execution, and adherence.
What your contributions will be:
Contract Review:
• Analyze and review written Order Forms against Salesforce contracts for accuracy, completeness, and compliance with legal standards
• Identify potential risks and recommend necessary amendments or provisions when indicated
Document Management:
• Ensure timely processing of renewed contracts
Collaboration:
• Work closely with legal, finance, and operational teams to support contract execution and compliance
• Act as a liaison between internal stakeholders to facilitate contract negotiations
Reporting:
• Prepare and present reports on contract status, compliance, and performance metrics to management
• Monitor key contract milestones and deliverables
Process Improvement:
• Identify and implement process improvements to enhance efficiency
• Stay updated on best practices and legal regulations related to contract management
Training and Support:
• Provide training and support to internal stakeholders on contract management processes and tools
• Assist in developing standard operating procedures for contract handling
Other duties as assigned
Ideally you will have:
• Bachelor’s degree in business, finance, law, or a related field experience
• 5 years of experience in contract analysis, contract management, or a similar role.
• Strong understanding of contract law and regulations
• Team player and self-starter who can independently take ownership to manage assignments and tasks. - Excellent analytical, organizational, collaboration, communication and problem-solving skills
• Strong communication and interpersonal skills
• Technical proficiency in Salesforce
• NetSuite experience highly preferred
Benefits
90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
9 paid holidays
Monthly contributions for wellness
Access to LinkedIn learning with monthly dedicated time to explore
Compensation Transparency
The compensation range for this position is: $70,000 - $80,000
The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations
Equal Opportunity:
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.