NetDocuments Careers

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.  

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.  

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:  

• 2023 National Top Workplaces 
• Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune  
• Two-time winner (2021, 2022) Utah’s Best Companies to Work for by Utah Business magazine 
• 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune 
• 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry  
• 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits 
• 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility 
• 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work 
• 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers 
• 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation 
• 2021 Coolest Tech Companies to Work for by Dev Mountain 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

About the opportunity: 

NetDocuments is seeking a Sr Artificial Intelligence/Machine Learning Engineer to create applications and services on existing LLMs, integrating capabilities with Azure Cognitive Services. The role will build scalable and efficient infrastructure and APIs to support AI integrations and facilitate the deployment and execution of machine learning models. The Sr AI/ML Engineer will report to the Manager of Engineering.  

What your contributions will be: 

• Develops new AI/ML integrated services using a combination of microservices, Azure Cognitive Services, generative AI, NLP, and other technologies as appropriate 
• Explores and experiments with emerging AI techniques, frameworks, and architectures to improve service performance and capabilities 
• Designs and develops software components and modules that enable seamless integration of machine learning models into existing applications and services 
• Implements data preprocessing and feature engineering pipelines to ensure the compatibility and quality of input data for machine learning models 
• Documents architectural designs through diagrams and logical flows 
• Strategizes with staff and principal engineers as well as product experts on where AI/ML services should evolve 
• Builds and tests new AI/ML service designs, formulations, materials, and systems for compliance with quality and/or performance standards 
• Interprets functional/non-functional requirements for AI/ML solutions 
• Collaborates across software engineering teams to integrate AI/ML solutions into existing products and deploy them at scale 
• Tests new applications and services in a variety of environments 
• Maintains and modifies existing applications and services without supervision 
• Estimates and plans out work through user stories and tasks 
• Determines operational feasibility by providing analysis, problem definition, requirements, solution development and proposed solutions 
• Participates in team exercises for collaboration 
• Guides and mentors team development efforts towards successful project delivery 
• Updates job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment 
• Provides information by collecting, analyzing, and summarizing development and service issues 
• Accomplishes engineering and organization mission by completing related results as needed 
• Support and develop software engineers by providing advice, coaching and educational opportunities 
• Grows engineering teams by participating in interviewing, recruiting, and hiring 
• Stays on the leading edge of AI and ML technologies, communicating and guiding other engineers on these technologies 
• Displays passion about evolving AI and ML technologies 
• Understands business needs and know how to create the tools to manage them 
• This position will consist of 90% in the code and 10% mentoring other AI/ML engineers 
• Other duties as assigned 

What you will bring to the team: 

• Strategic software development and design in the AI/ML space 
• Azure Cognitive Services experience 
• Research and analytical thinking skills 
• Collaboration within a team environment 
• Independent work with minimal oversight 
• Eagerness to learn new technologies 
• Business orientation and use case focus 
• Self-directed 
• High energy 
• Detail-orientation 
• Communication skills 

What you will need for success: 

• Bachelor’s degree or higher in Information Systems, Computer Science, or a related field or equivalent on-the-job experience 
• 1-2 years in leading/mentoring a team of 5+ 
• Minimum 5 years of experience as a backend developer working with required technological stack listed below, in order of priority: 

• LLM AI skillsets and experience 
• Integration with AI/ML capabilities utilizing Azure Cognitive Services 
• Microservices 
• Backend/Platform team experience 
• Azure 
• Azure PaaS offerings 
• Object Oriented Programming 

Priority consideration for applicants who have: 

• Model Hosting 
• Other AI integrations outside of Azure (Bard, OpenAI, etc) 

Ideally you will have: 

• Experience in the Legal Industry 

What you will receive: 

• 90% healthcare premiums company covered 
• HSA company contribution 
• 401K match at 4% with no vesting period  
• Twice a year merit increases 
• Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays 
• Authenticity and accountability from leadership 
• Connection, access, and mentorship from exceptional leaders 
• Growing company with opportunities for advancement 

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate.  NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.