Staff Cloud Engineer
Description
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. Other recent awards include:
- 2023 National Top Workplaces
- Two-time winner (2021, 2022) Top Workplace in the US by the Salt Lake Tribune
- Two-time winner (2021, 2022) Utah’s Best Companies to Work for by Utah Business magazine
- 2022 Employee Appreciation and Employee Well Being by the Salt Lake Tribune
- 2022 Top Workplace in the US by the Salt Lake Tribune for the Technology Industry
- 2022 Top Workplace in the US by the Salt Lake Tribune for Compensation & Benefits
- 2022 Top Workplace in the US by the Salt Lake Tribune for Work-Life Flexibility
- 2021 Top Workplace in the US by the Salt Lake Tribune for Remote Work
- 2021 Top Workplace in the US by the Salt Lake Tribune for Top Managers
- 2021 Top Workplace in the US by the Salt Lake Tribune for Compensation
- 2021 Coolest Tech Companies to Work for by Dev Mountain
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!
About the opportunity:
As a Staff Cloud Engineer, you will be responsible for managing and optimizing our AWS infrastructure, ensuring high availability, security, and performance. Your responsibilities will encompass managing Virtual Private Clouds (VPCs), handling infrastructure components such as Route53, CDN, Firewall, WAF, load balancers, etc. You will work to Write and maintain IaC and automation systems. You will be instrumental in building and implementing Disaster Recovery (DR) and resiliency automation strategies across Availability Zones (AZs).
What your contributions will be:
- AWS Infrastructure Management:
- Operate and optimize AWS Virtual Private Clouds (VPCs), Route53, Content Delivery Networks (CDNs), load balancers, and EC2 instances.
- Ensure the infrastructure is configured and maintained to meet high availability, security, and performance requirements.
- Monitor and troubleshoot infrastructure issues, proactively identifying and resolving potential bottlenecks or vulnerabilities.
- Disaster Recovery and Resiliency:
- Design and implement robust disaster recovery and resiliency automation solutions spanning across AWS Availability Zones.
- Conduct regular testing and validation of the disaster recovery plan to ensure its effectiveness and reliability.
- Collaborate with cross-functional teams to identify and mitigate risks, ensuring business continuity in the event of a disaster.
- Incident Response:
- Collaborate with the team to provide operational support during incidents, utilizing your deep understanding of AWS infrastructure.
- Participate in incident response activities, including troubleshooting, root cause analysis, and implementing corrective actions.
- Contribute to the development and improvement of incident response processes and procedures.
- Infrastructure Monitoring
- Implement and maintain effective monitoring solutions, including log management, metrics, collection, and alerting
- Analyze monitoring data to identify performance trends, capacity needs, and potential areas for optimization
- Infrastructure Optimization:
- Continuously evaluate and optimize the AWS infrastructure to improve performance, scalability, and cost efficiency.
- Implement automation and orchestration tools to streamline infrastructure provisioning, configuration, and management processes.
- Stay updated with the latest AWS services, features, and best practices, incorporating them into the infrastructure architecture as appropriate.
- Documentation and Collaboration:
- Maintain accurate and up-to-date documentation of the infrastructure architecture, configurations, and operational procedures.
- Collaborate with cross-functional teams, including developers, system administrators, and security teams, to ensure effective communication and alignment of infrastructure requirements.
- Infrastructure Automation and DevOps:
- Develop and maintain infrastructure-as-code (IaC) using tools like Terraform or CloudFormation.
- Implement and enhance CI/CD pipelines for efficient and automated application deployments.
- Drive the adoption of DevOps practices, including configuration management, continuous integration, and automated testing.
- Deep knowledge and proficiency in automation scripting best practices using tools like Ansible, Chef, Python, and/or PowerShell
- Other duties as assigned
What you will need for success:
- Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of hands-on experience in AWS.
- Advanced AWS Certifications are a plus.
- Ability to independently deliver features following story descriptions and acceptance criteria.
- Proficiency in engaging in technical discussions with senior engineers and architects, requiring minimal supervision for individual tasks.
- Proficiency in automation scripting tools like Ansible, Chef, Python, and/or PowerShell
- Ability to offer guidance to other Cloud Engineers and work collaboratively within the team.
What you will receive:
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with no vesting period
- Potential for annual merit increases
- Flexible time off typically 3 to 4 weeks a year, not including the 9 paid holidays
- Authenticity and accountability from leadership
- Connection, access, and mentorship from exceptional leaders
- Growing company with opportunities for advancement
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