NetDocuments Careers

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. 

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. 

Other recent awards include: 

• Two-time winner (2024, 2023) National Top Workplaces 

• Two-time winner (2024, 2023) Top Workplace innovation 

• Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune 

• Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine 

• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility 

• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits 

• 2024 Cultural Excellence 

• 2024 Technology Industry  

• 2023 Top Workplace Leadership 

• 2023 Top Workplace Purpose & Values 

• 2022 Top Workplace Employee Appreciation and Employee Well Being 

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day! 

Your opportunity for impact:

As a System Administrator within our forward-thinking IT Operations team, you will be instrumental in ensuring the efficiency, security, and scalability of our backend systems and SaaS tools. Specializing in system administration, automation, and advanced troubleshooting, this role supports our transition to a global IT Operations framework, while also stepping in to provide end-user support as needed. Join us to play a pivotal role in the technical evolution of our company.

What your contributions will be:

• SaaS Administration: Manage and optimize SaaS tools, with a focus on JAMF and Power Automate as well as improving access controls.
• Cloud Infrastructure: Support the migration and administration of servers.
• Automation and Scripting: Create automated workflows using tools like PowerShell, Bash, or Python.
• System Optimization: Enhance backend systems to ensure scalability and reliability for a global workforce.
• Lab Environment Support: Set up and maintain environments for engineering teams.
• Escalation Support: Serve as an escalation path for Tier 2/3 technical issues.
• End-User Support: Assist with end-user support as needed.
• Process Documentation: Develop SOPs and documentation for systems and processes.
• Continuous Improvement: Identify and implement innovations to improve operational efficiency.
• Other duties as assigned.

What you will bring to the team:

• Adaptability and Enthusiastic Approach
• Analytical Thinking and Problem-Solving
• Communication Excellence
• Rapid Learner
• Team Collaboration
• Time Management and Prioritization
• Creative Solution-Finding
• Flexibility in Work Hours

What you will need for success:

• Bachelor's degree in IT or related field, or equivalent experience in system administration.
• Proficient in SaaS administration and tools with a focus on JAMF, and Power Automate.
• Skilled in scripting languages (PowerShell, Bash, Python) and automation workflows.
• Experience with cloud platforms, such as Azure and AWS, including migrations and system optimization.
• Knowledge of Active Directory, Entra ID, Intune and Exchange Online administration.
• Strong troubleshooting skills for advanced network and system issues.
• Effective communicator with the ability to mentor team members.
• Physically capable of handling IT equipment tasks, as needed.
• Commitment to excellent end-user support

Benefits

• 90% healthcare premiums company covered
• HSA company contribution
• 401K match at 4% with immediate vesting
• Flexible PTO (typically 3 to 4 weeks a year)
• 9 paid holidays
• Monthly contributions for wellness
• Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $75,000 - $85,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

Equal Opportunity:

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

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