Salesforce Lead Developer – Financial Services Cloud & Service Cloud

SalesforceHybrid Remote, Bangalore, India

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Description

Position at Ness Digital Engineering (India) Private Limited

Job Description: Salesforce Lead Developer – Financial Services Cloud & Service Cloud
Position: Salesforce Lead Developer
Experience Required: 6+ years
Location: [Insert Location/Remote]
Employment Type: [Full-time/Contract]
About the Role
We are looking for a Salesforce Lead Developer with deep expertise in Financial Services Cloud (FSC), Service Cloud, and extensive hands-on development experience in Apex and Lightning Web Components (LWC). The ideal candidate will have a proven track record of implementing Service Cloud for financial services customers, preferably within insurance. This is a client-facing, technical leadership role that combines solution design, hands-on coding, and integration expertise.
Key Responsibilities
  • Lead the design, development, and deployment of solutions on Salesforce Financial Services Cloud and Service Cloud.
  • Architect and build Lightning Web Components (LWCs) with advanced UI/UX functionality.
  • Implement Service Cloud solutions for financial services clients, with a strong preference for insurance industry experience.
  • Develop scalable Apex classes, triggers, and integrations with external systems using REST/SOAP APIs.
  • Build LWCs to render and update external system data on-demand via callouts, named credentials, and asynchronous processing.
  • Ensure adherence to Salesforce coding best practices, performance, and security guidelines.
  • Collaborate with solution architects, functional consultants, and business stakeholders to translate requirements into robust technical designs.
  • Mentor and guide junior developers, ensuring quality through code reviews and best practices.
  • Drive DevOps and CI/CD practices within Salesforce projects.
Required Skills & Experience
  • 6+ years of Salesforce development experience with strong expertise in Apex, LWC, and integrations.
  • Proven experience implementing Service Cloud for financial services customers (insurance experience preferred).
  • Hands-on expertise in Financial Services Cloud (FSC).
  • Strong understanding of Salesforce data model, security model, and declarative capabilities.
  • Experience with external system integrations (REST, SOAP, middleware).
  • Ability to design LWCs to fetch and render real-time external data.
  • Strong problem-solving, debugging, and performance optimization skills.
Certifications
Mandatory: 
  • Salesforce Platform Developer I (PD1)
  • Salesforce Administrator
Preferred: 
  • Salesforce Service Cloud Consultant
  • Salesforce Financial Services Cloud Accredited Professional (or certification if available)
  • Salesforce JavaScript Developer I
  • Salesforce Platform Developer II
Preferred Skills
  • Experience in insurance industry Service Cloud implementations.
  • Familiarity with Omni-Channel, Knowledge, and Einstein Bots in Service Cloud.
  • Exposure to Agile methodologies and DevOps practices.
  • Excellent communication and client-facing skills.
Why Join Us?
  • Work on complex Salesforce FSC and Service Cloud programs for top financial services firms.
  • Opportunity to design cutting-edge solutions leveraging Salesforce and modern integration patterns.
  • Growth-focused environment with opportunities for leadership and advanced certifications.

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