Superviseur/Superviseure - Commerce de détail

Field Management Montreal, Quebec Laval, QB


Brief Description

We are currently seeking a career-oriented individual to join Neptune Retail Solutions Canada as an Area Manager/Field Supervisor. The position is field based, working from a home office, and the hired candidate will oversee field operational servicing of our SmartSource in-store product lines in grocery, drug and mass merchandise stores: Specifically in the following areas:

Montreal, Laval, LaSarre, Longuegil

The Area Manager is responsible for direct oversight of 32 merchandisers who install and service Advertising and Merchandising programs in grocery, drug, convenience, and mass merchandise outlets.

The chains serviced include (but are not limited to):  Metro, Loblaw, Jean Coutu, Pharmaprix, Familiprix, Uniprix, Super C, Richelieu

The Area Manager is accountable for successful execution of all programs in their area to ensure quality, integrity, and cost efficiency of every News Marketing Canada In-Store initiative.

Responsibilities Include: 

Program Management: 
  • Analyze workflow and deploy resources appropriately, i.e., people and supplies
  • Ensure effective communication from the market to the area and to their manager; including internal customers
  • Ensure data and reporting integrity
  • Manage flawless execution of all aspects of the program

  • People Management and Development: 
    Ensure area is fully staffed and operational. This includes recruiting, training, development, evaluation, planning, motivation, separation, performance management of direct reports, and supervise.
  • Works with Market Manager to develop succession plan for the area

Client Management: 
  • Develop and maintain front line relationships with store personnel
  • Liaison with manufacturing clients in store

Financial Management: 
  • Thorough, detailed knowledge of the area, establishes operating budgets for each cycle that reflect area trends, issues and store make up
  • Analyzes variances and makes recommendations for continuous improvements to programs and processes
  • Monitors area expenses carefully, ensuring integrity of financial processes and controls


Experience Needed:
  • Bilingual French and English
  • 2-4 years relevant experience with at least one year of supervisory experience
  • Working with part-time, offsite workforce preferred
  • Client and customer interface
  • Recruiting at part-time level

Skill Requirements: 
  • Strong program management skills with ability to successfully lead programs from inception to conclusion
  • Proven ability to interact effectively with clients and customers, supervisors and direct reports
  • Ability to supervise and train
  • Ability to persuasively communicate ideas
  • Ability to see and communicate organizational goals and philosophies and understand how their role relates to overall market goals and direction
  • Ability to analyze information and recommend and implement process improvements
  • Financial analysis and accountability skills

Personal Traits:
  • Flexibility
  • Open to constructive criticism, and a willingness to take ownership, be held accountable and hold others accountable
  • Sense of urgency
  • Career motivated

  • Physical Requirements:
    Ability to lift up to 25 pounds and stand on feet for extended periods
  • Certain projects may require repetitive bending, lifting and stretching
  • Ability to install all SmartSource products, including: carts, shelf, freezer and Floortalk*

Non-Skill Requirements: 
  • Area Managers must have a valid driver's license (for at least 2 years)
  • Ability to drive during the day and night is required (up to 2-3 hours depending on home office location)
  • Potential for overnight travel

Applicant Privacy Notice:
Your personal information will be collected and used by Neptune Retail Solutions and/or its affiliated companies to process and respond to your application, contact you regarding current and future employment or internship opportunities, and as otherwise set out in our Applicant Privacy Notice available here: Applicant Privacy Notice.