NP Digital Careers

Description

TITLE Social Media Specialist - Contractor
DEPARTMENT Marketing
DIVISION NP Digital
LOCATION Remote 

ABOUT OUR COMPANY

NP Digital is a Global Award-Winning Performance Marketing Agency. In 2022 NPD was named Adweek’s #1 fastest-growing large international agency with over 500 employees. For a second consecutive year, we landed in the top 10% of Inc. 5000’s fastest-growing private companies. All while maintaining employee satisfaction, which earned us an Inc. Best Workplaces 2022 award. 

NP Digital combines proprietary platforms with best-in-class talent to deliver leading edge experiences centered around: paid and organic search, social, content, retargeting, performance display, feed management and conversion rate optimization.

NP Digital focuses on creating innovative, adaptive, and data-driven digital marketing plans for our clients. Obsessed with helping companies grow and exceed their goals with scalable solutions, NP Digital delivers on the mission of continually helping brands connect and engage with their audience.

ABOUT THE OPPORTUNITY

Neil Patel Digital (NPD) is seeking a highly talented, forward-thinking Social Media Specialist to manage comments on the social accounts for our popular digital marketing brand. This includes but is not limited to LinkedIn, Twitter, Instagram, Facebook, YouTube, and TikTok.

This team member should have a well-rounded understanding of multiple digital marketing techniques and should have strong communication skills. This team member will aid in customer services efforts by answering marketing questions from our many marketing support channels. 

We post content daily on all of our social channels, so you will have new comments coming in every day, throughout the day!

Please note this is a Contractor position (30-40 hours per week) and fully remote. Opportunity for full time placement based on performance and business needs. 

ABOUT THE RESPONSIBILITIES

• Respond to all comments for the Neil Patel brands across multiple Social Media platforms and email with valuable responses
• Research and reply to all questions asked via Instagram, LinkedIn, Twitter, Youtube, and Facebook
• Utilize internal databases and subject matter experts to provide best-in-class engagement to our followers
• Interact with online communities and identify opportunities for potential customers for the agency
• Create “Comment Speech Guidelines” for the company’s reference
• Create a knowledge base related to common comments and predefined answers for future maintenance and training of other team members
• Help Social Media Manager to create reports from social channels
• Stay up to date with the latest social media best practices and technologies
• Work with copywriters and designers to ensure content is informative and appealing
• Communicate with industry professionals and influencers via social media to create a strong network
• Adhere to the company’s rules and regulations

 ABOUT YOU

• Passionate about Digital Marketing with knowledge of SEO, Paid Advertising, Email Marketing, Conversion Optimization, and social media KPIs
• Strong written and verbal skills
• Proficient English speaker and writer
• Excellent knowledge of best practices for Instagram, Facebook, Twitter, LinkedIn, YouTube, TikTok, Clubhouse, and other social media channels
• Excellent interpersonal, presentation, and communication skills
• Strong critical thinking and problem-solving skills

 BONUS POINTS

• Bachelor’s Degree in Marketing or relevant field
• 2 or more years’ experience as a Social Media Specialist, Manager, or similar

 ABOUT YOUR GROWTH

As an organization we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department upon becoming a fulltime employee includes:

• Social Media Manager (typically 3-5 years)
• Social Media Lead (Typically 6-8 years)

 ABOUT THE COMPENSATION

• Hourly Pay Rate: USD $18.00-$20.00/hour; depending on experience and skills

 ABOUT OUR CULTURE

When you work with great people and leaders that support you, there is no end to what you can accomplish. We encourage and celebrate different backgrounds and perspectives from our team members, but one thing we all have in common is a core set of values:

Think Big
“Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, while pushing us to become a committed partner who provides strategic recommendations and measurable outcomes.

Own It
“Own It” plays a key role in encouraging employee autonomy. We believe owning it inspires employees to build skillsets within their roles and beyond to drive their career where you want. “Own It” highlights ability to make the work yours and deliver creative results.

Have Fun
“Have Fun” means we enjoy working together and cultivating a great work experience for everyone. Our passion for what we do is visible throughout the organization. Anything we enjoy, we are naturally going to do better, so we make our work something we look forward to, rather than simply something we have to do.

NP Digital is an Equal Opportunity Employer, proud of our diversity and inclusive culture! Our goal is to positively impact change through our actions, and we’re committed to equal employment opportunities regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.