Assistant Property Manager

Property Management Northbrook, Illinois


Description

COMPANY OVERVIEW

National Home Rentals is a rapidly growing operator of single-family homes for rent in markets across the country. Our exceptional homes, located in choice communities throughout America, offer a variety of contemporary features and amenities our residents love. We are innovators who are committed to continually improving the rental experience by leveraging the latest and best technologies in leasing, property management, and smart home automation to meet the needs of modern renters while providing them access to the best schools, communities, and homes at affordable prices. 

We are looking to add talent to our growing team, with the potential to advance quickly, and the opportunity to learn all aspects of the real estate investment business. We offer a dynamic and entrepreneurial environment as an established and profitable industry leader. If you are a motivated self-starter who thrives in a high-energy culture with demonstrated excellence in prior endeavors and a strong desire to make an impact, apply now to join our team!

POSITION OVERVIEW

We are currently searching for an Assistant Property Manager for our office located in Northbrook, IL.  The Assistant Property Manager will be responsible for all tenant communication and collections.  

The ideal candidates will be energetic, intelligent, and thoughtful individuals who strive to deliver exceptional service and engagement with each interaction. 

JOB RESPONSIBILITIES

Additional responsibilities include, but are not limited to:

  • Communicate with residents on complaints and solve problems.
  • Responsible for all rental income, ensure collection procedures are being followed.
  • Review and action off reports related to delinquency, occupancy, marketing, and expenses.
  • Coordinate with maintenance teams to ensure issues get resolved correctly and in a timely manner.
  • Coordinate with central office on unit inspections, ensure all regulatory standards are met.
  • Communicate with residents on complaints and solve problems.
  • Organize and update signage, keys, unit cleaning, marketing materials
  • Exhibit high level of customer service and customer satisfaction, resulting in lease renewals and retention.

 QUALIFICATIONS

  • Bachelor’s Degree required
  • Working knowledge of Microsoft Excel, Word, and Mobile Communication
  • Working knowledge of the Yardi property management platform a plus
  • High energy level and sense of ownership
  • Ability to meet stringent deadlines in a fast paced, results-oriented environment
  • Tact, diplomacy, and a clear courteous and professional manner

National Home Rentals offers a competitive compensation package in addition to a comprehensive benefits package.

National Home Rentals is an Equal Opportunity Employer. National Home Rentals prohibits discrimination and harassment of any type and provides equal employment opportunities to employees and applicants without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.