Desktop Support Tech - PRN
Description
Nashville General Hospital is hiring for a Desktop Support Tech for the Information Systems Department for a PRN shift in Nashville, TN.
The Desktop Support Tech’s role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Project related work may be assigned. Other tasks will be assigned on an as needed basis.
Desktop Support Tech Roles and Responsibilities:
- Work with end users to identify and deliver required PC service levels.
- Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products.
- Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.
- Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.
- Construct, install, and test customized configurations based on various platforms and operating systems.
Required Skills & Qualifications:
- Associates Degree in Computer Science Required
- Certifications from CompTIA, Microsoft, or Cisco is a plus.
About Nashville General Hospital
Nashville General Hospital (NGH) is Nashville’s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community
Our benefits include:
- Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses.
- Shift and Weekend Differential Pay Offered on Nights and Weekends
- Free Parking for all employees
Nashville General Hospital is an Equal Opportunity Employer/Disability/Veteran
Join our team at Nashville General Hospital. Apply today!
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