Catering and Artist Hospitality Manager
Description
Music@Menlo is seeking a mature and reliable Catering and Artist Hospitality Manager for its 2025 festival season. The Catering and Artist Hospitality Manager will work closely with festival staff to coordinate and provide meals, refreshments, and snacks for the festival’s performing artists, Chamber Music Institute students, and staff—over 100 people daily—during the festival’s three weeks. The Catering and Artist Hospitality Manager’s primary role will be to serve as the festival’s point person for all daytime food related hospitality. Starting and ending dates for onsite activities are July 14 through August 11, 2025. This position reports to the Business and Operations Manager and the Development Director.
Responsibilities (including but not limited to the following):
- Manage $50,000 contract food service company to provide daily meals for artists, students, and staff, tracking and managing special requirements, including food allergies and dietary restrictions
- Purchase food and drink for concessions and events from wholesale retailers.
- Coordinate and deliver any offsite artist and staff lunches
- Plan, procure, and manage artist greenroom refreshments for all concerts and recording sessions—over 50 events—ensuring successful delivery, execution, and inventory management, while staying within budget
- Oversee the upkeep of all greenrooms ensuring that rooms are clean and welcoming for artists
- Set up and maintain daily morning coffee service for artists, students, staff, and patrons
- Assist on occasional development evening events hosting artists and donors
- Represent the festival professionally, positively, and responsibly at all times, from working with vendors to providing excellent hospitality to festival artists, students, staff, and patrons
Qualifications
Required
- Must be able to manage a large workload over a short period of time. Music@Menlo will determine the nature of the Catering and Artist Hospitality Manager’s work, but the Catering and Artist Hospitality Manager will determine the means by which the work is accomplished
- Strong writing, analytical, organizational, and interpersonal skills
- Impeccable attention to detail
- Positive energy and willingness to pitch in and be a team player wherever needed, flexibility with working with different personalities and work styles
- Ability to multi-talk efficiently and have a high regard for professionalism and discretion in presentation and communication
- Ability to remain calm and pleasant in a fast-paced environment, as well as make decisions quickly
- Willingness, availability, energy and stamina to work long days and weekends
- Must bring own laptop
- Must have a valid driver’s license and clean driving record
- Must be over the age of 21 by July 1, 2025 for insurance purposes
- Employment contingent upon completion of successful background check as required by California State law and completion of successful driving record clearance
Desired
- Prior experience working in hospitality management and/or catering services or for a performing arts organization or large-scale event or festival
Dates/Work Hours
Contract dates are July 14 through August 11, 2025. Once artists begin to arrive, days will be long and physically demanding for the three-week festival duration and will include weekends. This is a full-time seasonal, contract staff position.
Compensation
Contractual compensation commensurate with experience. No employee benefits will be offered or available. Travel, housing, and rental car provided for candidates who normally reside outside the regional area.
To Apply
Please submit a cover letter and résumé along with a list of three references in one PDF.
About Music@Menlo
Music@Menlo, an internationally acclaimed chamber music festival and institute under the artistic direction of cellist David Finckel and pianist Wu Han, was founded in 2003. Based in Atherton, California, and an important part of the San Francisco Bay Area’s dynamic cultural fabric, Music@Menlo is noted for its world-class chamber music performances, extensive audience engagement programs, intensive training for preprofessional musicians through its Chamber Music Institute, and efforts to enrich and expand the global chamber music community.