Desktop Engineer - REMOTE

Munson Healthcare United States Servers and Desktops Full-Time Day shift

Requisition #: 41044
Total hours worked per week: 40+ hrs


The Desktop Engineer will be responsible for the day-to-day engineering and 3rd level support for Munson Healthcare's desktop infrastructure. You will be on point to analyze business requirements and recommend technologies that will enhance availability, reliability, scalability and security. You will work with various teams to provide a complete end user experience and conduct proofs of concept and pilot testing of new solutions. This person will design, build, and enhance the PC imaging process to stay current with hardware and software standards.  

Your day-to-day role will include:

  • Establishing and maintaining an enterprise-wide desktop environment (8000+ desktops located at various sites throughout northern Michigan)
  • Building and maintaining standard Window’s images
  • Research of emerging technologies for endpoint devices
  • Coordination with Help Desk, Install Team and other support teams for issue resolution
  • Creation and maintenance of detailed documentation of Desktop infrastructure, processes and procedures
  • Planning and implementing hardware and software upgrades
  • Design and maintenance of the SCCM environment in collaboration with the infrastructure group
  • Deploying software packages using SCCM
  • Providing advanced patch management via SCCM

Qualifications / Requirements:

  • Must meet one of the following education / experience requirements:
    • High School Diploma or equivalent and 4 years of relevant experience.
    • Associates Degree with 2 years of relevant experience.
    • Bachelors degree in IS, Business or Healthcare.