Requisition #: 62273
Total hours worked per week: 40+

Description

• We’re northern Michigan’s largest healthcare system and we are deeply rooted in the communities we serve. That means that our patients are often our family, friends and neighbors – and it’s special to be able to care for them. And as one of the top healthcare systems to work for in Michigan by Forbes (American’s Best Employers by State 2022), we’re committed to your ongoing growth and development.
  
  
• After work, you’ll find things to do in every season – beaches, outdoor recreation, unique restaurants, world-class wineries, arts and entertainment.

• Balance – Get out on the water, in the woods, on the trails or around town.
• Opportunity – Be a part of northern Michigan’s leading healthcare team with opportunities for personal and professional growth throughout the healthcare system.
• Flexibility – A career that can change as your life changes.
• Teamwork – Our people make Munson Healthcare a great place to work! 

• A four-year degree in a health related field is preferred. In the absence of a bachelor’s degree, the candidate must have a minimum of four or more years of progressively more responsible work experience and leadership in a health care setting, in an ambulatory, medical office, or outpatient environment.  

• Excellent interpersonal and organizational skills. Must possess the ability to work independently while maintaining a team effort. 

• Knowledge of medical terminology, electronic medical records system, diagnosis and procedure coding, insurance billing, scheduling, data entry, multi-line phones. 

• Experience working with an interdisciplinary team.

• Manages the day-to-day aspects of assigned physician practice and/or program to include the management of staff and coordination of providers, both front desk, business transactions, clinical support services.
   
• Identifies, recommends, and implement process improvement opportunities (e.g., workflows, patient throughput bottlenecks) to maximize volumes, patient access, and efficiency.
  
  
• In charge of maintaining provider templates and clinical scheduling of patients. Assures appropriate slots are available for meeting patient access and provider productivity goals of various appointments, including consults and follow-ups. Adjust templates with management and faculty approval as necessary. 
  
• Works with providers and various members of leadership (e.g., Regional Director and/or Practice Administrator, Manager, Health Link) to develop and implement scheduling strategies to support the attainment of network strategic goals and specific ambulatory productivity and revenue benchmarks. 
  
  
• Responsible for the ongoing financial performance of assigned physician practice and/or program, develops the annual operating budget in collaboration with finance team and other network leaders, and monitors expenditures regularly to ensure departmental compliance with budget.