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Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

Key Account Manager works to improve MCC’s market position and achieve financial growth.  This position defines long-term organizational strategic goals, builds key customer relationships, identifies new business opportunities, negotiates, and closes business deals and maintains extensive knowledge of current market conditions. He/She is responsible for meeting budget expectations and delivering YOY growth exceeding the market growth rates. Key Account Manager focuses on three main areas: Account Development, Client Retention, and Account Planning. This role is highly collaborative as it requires interaction with mid and senior level management, marketing, and technical staff.

Responsibilities: 

Account Development: 

• Work with team to develop proposals that address client needs, concerns, and objectives.
• Develop new business contacts (building the company's image and customer relations).
• Participate in pricing the solution / service, preparation and presentation of price offers, negotiations of cooperation terms within the adopted principles
• Implement new projects in close cooperation with the technology department and the graphics department.
• Handle objections by clarifying, emphasizing agreements, and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.  

Client Retention: 

• Present new products and services and enhance existing relationships. 
• Work with technical staff, analytics group, marketing, and other internal colleagues to meet customer needs. 
• Arrange and participate in internal and external client debriefs. 

Account Planning: 

• Track market label development and changes, search for potential customers and monitori competitors' activities.
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. 
• Present to and consult with management on business trends with a view to developing new services, products, and distribution channels. 
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. 

Administrative: 

• Submit progress reports and ensure data is accurate. 
• Enter and manage data accurately within the company’s CRM or other sales management systems. 
• Forecast and meet sales targets,  prepare and co-create and implement established sales plans in terms of sales volume and profitability.
  
• Track and record activity on accounts. 

Qualifications: 

• several years of experience in B2B sales, make to order (packaging industry) documented with appropriate results, with particular emphasis on flexo and digital printing
• 'B' category driving license required
• knowledge of English language at a level enabling business communication
• communication and negotiation skills (building win-win situations with clients)
• ease of establishing contacts
• communication skills and independence
• ability to quickly adapt to new situations
• understanding the dynamics and requirements of the customer / packaging market
• analytical skills (assessment of sales levels, profitability, etc.)
• very good organization of work