Customer Service Representative
Omschrijving
Build your Career with MCC (Multi-Color Corporation), recognized for its global reach and industry expertise.
We at MCC Denmark are now looking for a new member of our Danish customer service team, a Customer Service Representative. MCC Denmark has an office in Randers, which is the sales office for our Swedish department MCC Skurup, and belongs to the international group Multi Color Corporation. At MCC we produce labels for all types of packaging. Our labels adorn a large part of the products you find in your everyday life.
The Customer Service Representative is expected to:
- Answer incoming calls and emails from customers and help them with their questions and cases.
- Registering orders in our business system Axapta
- Calculate offers and prices in consultation with the responsible salesperson
- You are the spider in the web and have contact with many different departments in the MCC organisation.
We are looking for a person who:
- Is thorough, positive and social
- Is detail-oriented and unpretentious
- Thrives working both independently and in a group
- Has administrative skills
- Places great emphasis on service and communication
As a customer service person, you must be fluent in Danish and on intermediate level in English regarding speeking and writing. If you have experience working with customer-unique products, it is an advantage. It is also an advantage to have a good knowledge of the office suite. The labels are used in production at our customers, so a technical interest and understanding of production is a merit. The position is a 100% permanent position starting with a probation period. If you feel compelled to apply, please hit the apply button.
For questions, please contact Cedrik Wreme at [email protected]