Description

Build your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.  

The MCC team is looking for a Junior System Administrator who is motivated, detail-oriented and growth-focused. With the support of our Salesforce team, this individual will support our Salesforce platform, manage updates and data, along with broader contributions to the day-to-day configuration, support, maintenance and improvements. Our platform includes Sales Cloud, Service Cloud and NetZero Cloud, along with custom objects and integrated applications. 

The ability to learn quickly, stay organized, and communicate effectively is vital for success. An affinity for data management will stand out. The ideal candidate will be interested in cultivating their Salesforce skills and taking on additional responsibility over time.

Why work at MCC:    

• Compensation: $110,000-$115,000 annually
• Generous benefits package including medical, dental, vision, disability, life insurance and 401(k) 
• Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays 

Responsibilities:

• Provide user support for business systems related issues including researching transactional issues, identifying root causes and driving resolution. Administer and support application as necessary (login, functionality, reporting, data integrity, interfaces).  Maintain support log of issues and requests following MCC’s service request guidelines.
• Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules
• Ensure data quality of customer master information
• Collaborate with data analysts to make corrections to incorrect or missing master data
• Management of integrated applications including but not limited to SAP CPQ, Dynamics, Radius & GlobeTek
• Ensure all established policies, procedures and controls are enforced and followed.
• Model the Corporate Values (Integrity, Passion, Creativity, Perseverance and Achievement) and Principles.
• Participates in special projects and performs other duties as assigned. 

Qualifications:

• Computer Skills:
• 1-2 years in a Salesforce support role
• Business process, system and data analysis skills with business application project implementation experience.
• Strong data management abilities
• Proficient in Microsoft Excel
• Strong appreciation for data integrity and clear process definitions
• Proven Master Data experience; experience working in a manufacturing environment

Diversity & Inclusion:    

MCC fosters an inclusive culture that respects and embraces our teammates’ diverse backgrounds and experiences, so that everyone can achieve their full potential here. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples’ gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin or other characteristics.  

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