Front Desk Night Audit

Front Desk Night Audit Wisconsin Dells, Wisconsin


At Mt. Olympus Water & Theme Park Resort, we value every one of our employees; take great pride in acknowledging our staff on a monthly and quarterly basis with employee of the month programs and company-wide outings.

Here at Mt. Olympus, we are not just a family destination – we are a family.

What we offer:

  • Flexible Scheduling
  • Full Time or Part Time Positions
  • Fun and Exciting Work Environment!
  • FREE Waterpark and Theme Park Passes (based on resort occupancy)
  • Employee Discounts on retail, food and hotel rooms
  • Paid vacation time after 1 year of service.
  • Full-time employees are eligible for benefits after 60 days of employment (Health Insurance, Dental and Life Insurance) and are eligible for 401k plan after one year of employment


-Reports to the Front Desk Manager.

-Assuring friendly, courteous and accurate check-in and check-out of room guests.

-Answering the phone professionally, courteously, and responding to questions with accurate and current information. Directing all incoming calls swiftly and correctly.

-Competent knowledge of the property, local attractions and current activities.

-Promote friendly, courteous, superior customer service.

-Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information

-Will be responsible for handling a high volume of cash, credit and sales transactions

-Keep front desk area and own station neat, tidy, and clean

-Monitor guest safety and service issues to provide the safest and most customer-oriented environment

-Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communication those to housekeeping in a timely and efficient manner

-Other duties as assigned


-Must be able to maintain and present a professional appearance

-A professional attitude is required at all times

-Must be honest and dedicated

-Must be able to maintain confidentiality and be trustworthy

-Exceptional oral and written communication

-Must possess excellent time management skills and strong communication skills

-Must be a team player and able to provide superior customer service

-Must be able to work weekends and Holidays

Job Type: Full-time, 11 PM - 7 AM