mSix&Partners Careers

Description

   

  

OPERATIONS EXECUTIVE  

17 Gresse Street,  London  

Description  

Who is mSix&Partners  

mSix&Partners is one of the fastest growing media network in the world. We have marked the chapters of our expansion with new client relationships: TalkTalk helped us open our doors in the UK, Toyota enabled us to grow into EMEA and EA has strengthened our presence and offering in APAC and North America. Today over 50 offices and spanning 5 continents and this role of Operations Executive is key to our continued growth and success  

We take our clients and people Further Faster.  

As a joint venture between independent agency network The&Partnership and GroupM, backed by WPP, we offer our clients the best of both worlds. Because of this unique structure, we create new operating models that integrate agency functions and often embed our people into our clients’ marketing teams. Our ability to come together with our clients, regardless of whether co-located or working remotely, has proven critical to our success.   

The way we behave - Honest, Energetic and Pioneering:

  

• Honest: we build trusted relationships through openness, focus & clarity
• Energetic: we meet people with warmth & positivity. We say ‘yes, and not ‘yes, but.’
• Pioneering: we drive forwards, looking for new technology, new ideas & new sources of growth. We are driven to look for the next innovation, to meet our clients’ challenges

We are known for delivering great award-winning work for our clients. We have continued to win industry accolades throughout the last year whilst also celebrating our people’s achievements who have also seen individual industry recognition.   

We have been awarded the IPA CPD Gold accreditation in the UK for continuous professional development of our people for 3 years in a row, and in 2022 we won the IPA CPD Platinum accreditation alongside a small group of agencies. We have won Campaign’s Best Places to Work 2022, which recognises mSix as one the best employers in our industry, showing our commitment to our culture of learning and our focus on the professional development of all mSixers, in order to become the most important place in their careers. In 2022, we also won Digiday’s Best Workplace in Young People’s Careers.   

Our Diversity, Equity and Inclusion commitment:  

We are committed to being a diverse, equitable and inclusive agency with the aim to build and retain teams that represent the communities we operate in. Our Global employee-run DEI group, The Collective, are pioneers in delivering and maintaining accountability of these commitments.   

We were the first media agency in the UK to partner with Ambitious about Autism and launch an internship programme designed to actively champion neurodiversity and unlock the potential of young autistic adults. Now in its fourth year, our commitment continues, expanding our already successful internship programme and calling the industry to open their doors and minds to young autistic talent.  

Further to this commitment to pioneering diversity and equality in our business, we welcome people of all backgrounds into our agency. We want our people to bring with them diverse attitudes, opinions and beliefs into a culture where they are treated with respect, can be comfortable being their authentic self and feel like they belong. We are therefore keen to encourage applications from people from all walks of life and we want you to be at your best throughout the recruitment process. Please reach out to us to discuss any specific adjustments, or how we can help you throughout the recruitment process.  

What is the role?  

We are currently seeking an Operations Executive to support our operations team in developing and adopting operational excellence within the EMEA network, specifically in the UK.  

As an Operations Executive, you will be responsible for maintaining and continuously improving processes for key EMEA and UK clients such as easyJet, Karo, SCJ, CBRE, Bridgestone, Discovery+, Aon, Virgin Money, Govia Thameslink, Smart Energy, National Express, TalkTalk, Britvic and News UK. You will maximize ways of working and efficiencies in time and resources while supporting the development of clear training guides.  

In addition, you will support the maintenance of key digital platforms, including planning, reporting, finance, and more, to improve data structure and accuracy and incorporate automation of repetitive tasks. As a key member of the operations team, you will work with stakeholders to understand operational challenges and develop potential solutions to improve ways of working.  

This role offers a fantastic opportunity for a highly organized, detail-oriented, process-driven candidate with a desire to learn everything about media and make positive change both inside and outside the organization. With thorough onboarding, support, and guidance provided by the existing operations team members, learning will be a huge part of this role.  

Join us and be a part of our mission to drive operational excellence and create a positive impact on our clients and the industry as a whole.  

Where is the role based?  

• Hybrid role, 2-3 days per week in The Charlotte Building (17 Gresse Street, London) 

What does the Operations team do?  

The operations team is a core service within the agency, that provides effective solutions designed to drive efficiencies in the way we work.  Bringing the best processes, tools and systems to allow us to go Further Faster for our people and clients.   

What will be your responsibilities?  

Learning and discovery   

• Immerse yourself and become familiar with the ways of working and outputs of a media agency
• Leverage key training resources to quickly feel comfortable talking about key agency processes and platforms

Ways of working and process   

• Support the operations team to act as a consultant to analyse existing ways of working + processes across the agency and highlight where we can make changes to create efficiencies 
• Develop internal process documentation and training guides to share and present to different departments and teams within client’s bespoke centre of excellence
• Monitor process compliance and gather continuous feedback from teams

Automation Tools   

• Support in the planning and roll-out of client custom platform integrations and/or onboarding, including but not limited to media planning tools (Lumina, MAP, etc.), project management software (Wrike) or reporting dashboards (Looker, Power BI, etc.). 
• Platform management and maintenance (configuration, back-end data structure, user management, QA and monitoring, coordinating changes across teams, etc.)
• Become the Operations Tools Champion – owning the functionality, benefits, and set-up detail of automation tools
• Discover new platforms, tools, and systems to increase automation of repetitive tasks
• Learn data analysis, formula, and configuration skills to enable automation of data when media platforms are not in place (Google Sheets formulas)

Team support   

• Leverage your organisation and attention to detail skills to support the growing infrastructure and day to day operations of the team. Including maintaining key status documentation, timeline management + visibility sharing and building a coherent structure of key documentation for ease of navigation.

Who are you?  

• You have practical experience with process documentation, training and improvement
• You have practical experience with automation of tasks
• You have experience with handling large volumes of data, reporting, data transfer and/or dashboards
• You are an advanced user with Excel and Google Sheets
• You have practical experience working with multiple stakeholders
• You are passionate and can demonstrate knowledge about ‘media’ and ‘technology’
• You have good organisational and attention to detail skills
• You are analytical and enjoy problem solving
• You have a pro-active, solution focused outlook
• You are keen to learn and are not afraid to ask questions
• You are a good listener and collaborator
• You are a people person; you enjoy building relationships and understanding team challenges
• You are highly self-motivated and able to work autonomously
• You are open to change and to challenge
• You don’t fear failure as learning from mistakes is the way to succeed

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