Senior Software Engineer, VOIP (Line 2)

Engineering Remote - Ireland


Description

About the job

As a leader in cloud communications, Line2 is on a mission to provide “everywhere workers” with the means to manage their business communications from anywhere and on any device. Our line of products make it easy to have productive business communication over calls, conferencing, and text messaging.

Line2 is searching for a talented Senior Software Engineer with an exceptional commitment to excellence to join its global engineering team. You will be an integral member of the team, collaborating with diverse and talented team members to help generate value for our customers through platform maintenance and enhancements.

 

What You’ll Do

  • VoIP Solution Development: Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our clients, ensuring high call quality and reliability.

  • FreeSWITCH Expertise: Utilize your extensive knowledge of FreeSWITCH to configure, optimize, and troubleshoot our VoIP systems, including handling complex routing scenarios and SIP protocols.

  • Linux Proficiency: Manage and maintain our Linux-based VoIP servers, ensuring system stability, security, and performance. You will be responsible for system administration tasks as well as scripting and automation using Perl.

  • Performance Optimization: Identify and resolve bottlenecks and performance issues within our VoIP infrastructure. Implement optimizations to enhance system efficiency and reduce latency.

  • Quality Assurance: Conduct thorough testing and quality assurance to ensure the reliability and stability of VoIP services, including load testing, regression testing, and system monitoring.

  • Documentation: Maintain comprehensive documentation for system configurations, best practices, and troubleshooting procedures to facilitate knowledge sharing within the team.

  • Technical Support: Provide advanced technical support to troubleshoot and resolve complex VoIP-related issues, working closely with the support team to assist clients when needed.

  • Stay Current: Keep abreast of industry trends and emerging technologies in VoIP, Linux, and Perl, and recommend innovative solutions to improve our services.

 

Required Experience 

  • Bachelor's degree in Computer Science, Electrical Engineering, or a related field (or equivalent work experience).

  • 5+ years of professional experience in VoIP software development and system administration.

  • Extensive hands-on experience with FreeSWITCH configuration, customization, and troubleshooting.

  • Strong expertise in Linux system administration and scripting with Perl.

  • Proficiency in SIP and related VoIP protocols.

  • Familiarity with networking concepts and protocols.

  • Excellent problem-solving skills and a strong attention to detail.

  • Effective communication and teamwork skills.

  • Proven ability to work independently and lead technical projects.

 

Preferred Experience

  • Experience with other VoIP platforms such as OpenSIPS, Asterisk or Kamailio.

  • Knowledge of other scripting languages (Python, Bash, etc.).

  • Understanding of cloud-based VoIP solutions.

Line2 is a cloud based phone system designed for growing businesses and can help make your day-to-day far easier. As a leader in cloud communications, Line2 is on a mission to provide “everywhere workers” with the means to manage their business communications from anywhere and on any device. Our line of products make it easy to have productive business communication over calls, conferencing, and text messaging.

The Moz Group, a subsidiary of Ziff Davis, Inc (NASDAQ: ZD), is a leading provider of marketing technology solutions primarily for small and medium-sized enterprises, consisting of a portfolio of brands across digital media and cloud services. The Moz Group business includes Campaigner, iContact, Kickbox, Moz, SMTP.com, eVoice, and Line2.

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