Assistant Grocery/Refrigeration Manager
Retail Store - Market
Los Angeles,
California
Description
Pay Range: $18.00-$23.50 per hour
TYPICAL DUTIES & RESPONSIBILITIES
- Responsible for the profitability of the departments, meets labor, sales and margin goals determined in accordance with the Store Manager
- Interview, hire and maintain qualified personnel in all positions reporting directly and indirectly & recommend compensation
- Supervise all Refrigeration/Grocery department employees and activities on a daily basis
- Assist store manager to identify training needs, performance reviews, promotions, and terminations
- Keep employees informed to company/department plans and progress
- Develop & maintain marketing techniques to educate & familiarize customers with the different products
- Work extensively in cold conditions
- Develop and add additional sources of product, both direct and through distributors
- Demonstrate an increase in the number of customers purchasing product
- Daily scheduling and working within labor % allowance
- Maintain ongoing training in department merchandising, rotating, cleanliness, maintenance of equipment and customer service
- Make sure expired and damaged product is removed from the shelves and entered in the log
- Ensure quality customer service
- Establish and maintain professional and productive working relationships with all persons (wholesalers, employees), with whom you interact in managing the departments
- Prepare and/or recommend & assist in recommending product for weekly ads, catalog & magazine advertising
- Responsible for proper handling and distribution of all paper work in regards to the operation of the refrigeration/grocery departments (invoices, packing slips, intercompany deliveries)
- Interact with vendors and customers
- Continuously review Trade Magazines, Business Magazines to stay knowledgeable and current on market trends, product information and merchandising & examine and analyze competition
- Attend training & leadership team meetings as needed & hold departmental meetings on a monthly basis
- Inventory preparation for Refrigeration/Grocery
- Follow up on customer complaints, suggestions and requests
- Maintain store standards of cleanliness, appearance and monitor safety and maintenance of equipment and back room organization
- Other duties as assigned
QUALIFICATION GUIDELINES
Any combination equivalent to, but not limited to, the following:
Training/Education:
- A High School Diploma or G.E.D. certificate
Experience:
- Previous experience in Refrigeration/Grocery or related field
Ability to:
- Organize, manage and supervise a department
- Maintain a positive working environment and promote teamwork
- Communicate orally and in writing with customers, vendors and staff
- Prepare and monitor departmental budget
- Order products to obtain best pricing and highest standards
- Maintain a clean and safe environment
- Select, train, assign and evaluate subordinate personnel
- Comply with company standards and directives
Physical Requirements/Working Conditions:
- Lift product, singles and case boxes, over 100 times per day, lifted from floor level to carts and shelves, 6” to 6’
- Carry same items as above, max distance 10 ft.
- Push/pull carts and dollies of loose and cased product
- Extended time in walk in coolers and freezers - jackets, gloves and hats provided
- Stand for long periods of time (up to 8 hours)
- Climb ladders, squat, bend
- Extend arms overhead and reach for products and boxes
- May work both inside and outside in wet and/or cold weather conditions
- Stock shelves using carts, box cutters and dollies
Special Requirements:
- Must be available to work various shifts as needed
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.