Description

Pay Range: $16.50-$19.00 per hour

Under the Store Manager, Assistant Store Manager, and Store Supervisor supervision, the Lead Cashier performs the following duties:

TYPICAL DUTIES AND RESPONSIBILITIES

• Supervise cashiers, run breaks, handle returns, cashier, make change and ensure smooth running operations
• Face products at the front of the store and helping other departments when needed
• Fill open shifts as needed by cross training, working department yourself and/or calling in staff to help
• Utilizes great judgement in customer and employee situations and handles them in a calm and professional manner
• Process returns in a courteous and professional manner
• Provides excellent customer service and is an example to cashiers of what should be expected
• Bags groceries being sensitive to the needs of customers
• Keep register station and computer clean, dry and free of dust
• Stock and face product, checking prices on existing and new stock for consistency with shelf labels, and marking shelf labels with blue chips if inconsistencies are found
• Maintain awareness of safety and security
• Sweep, put away go backs, walk the store for cleanliness, count, and pull-in/lock carts
• Assist other employees as needed

QUALIFICATION GUIDELINES

Any combination equivalent to, but not limited to the following:

Training/Education:

• Minimum of High School Diploma or G.E.D. certificate

Experience:

• Must have prior experience being a cashier
• Excellent Math Skills

Knowledge of:

• Verbal proficiency of the English language, and be able to read and write at an advanced level
• Leading a team

Ability to:

• Model excellent customer service and hold the staff accountable for doing the same
• Be able and prepared to cover breaks for other employees
• Remain calm under pressure
• Treat customers with respect in a warm and friendly manner
• Read, comprehend and relate product knowledge to customers in an understandable manner
• Work in an accurate manner in a fast paced environment
• Assist customers promptly; take special requests/special orders, communicate to leadership

Physical Requirements/Working Conditions:

• Lift grocery, bulk, produce items up to 50lbs. 100 times per day 6-12 inches
• Carry from cart or dolly to shelves, typically less than 3 ft.
• Push/Pull carts and dolly, electric pallet jack

Special Requirements:

• Must be able to work various shifts as needed, including nights and weekends