Operations Development Intern - Paid
Administrative
Costa Mesa,
California
Description
Pay Range $17.00 hour
The ideal candidate will possess strong communication skills, a collaborative spirit, and a genuine eagerness to understand the operational aspects of a business. Interns will gain hands-on experience in analyzing operational processes, enhancing eCommerce strategies, and improving customer interactions, all while developing practical skills that are crucial for a successful career in business operations.
Typical Duties & Responsibilities
- Website Updates: Assist in updating website content, including product descriptions, images, and promotional materials, ensuring an accurate and engaging online presence that aligns with business goals.
- Ecommerce Management: Support the eCommerce team by managing online inventory, processing orders, and optimizing the customer journey to enhance overall satisfaction.
- Task Tracking: Help track and prioritize operational tasks using project management tools, ensuring that projects align with strategic objectives and are completed on schedule.
- Data Analysis: Collaborate with team members to analyze website traffic and sales data, identifying trends and actionable insights to improve the eCommerce experience and drive sales.
- Collaboration: Engage with various departments, including marketing, merchandising, and IT, to support and execute ongoing projects, facilitating a comprehensive understanding of cross-departmental operations.
- Customer Support: Participate in addressing customer inquiries related to online orders and gather feedback to refine customer service strategies and enhance the shopping experience.
Skills, Knowledge & Experience
- Minimum of High School Diploma or G.E.D. certificate
- Currently pursuing a degree in Business, Marketing, Operations, or a related field.
- Strong written and verbal communication skills.
- Familiarity with website content management systems (CMS) and eCommerce platforms is a plus.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- A proactive attitude and willingness to learn in a fast-paced environment.
- Exemplary customer service skills.
- Punctual and reliable attendance.
- Compliant with company standards and directives.
- Gain practical experience in operations and eCommerce within the grocery industry.
- Opportunity to work with a collaborative and supportive team.
- Flexible work schedule to accommodate academic commitments.
- Potential for future employment opportunities based on performance.
This internship will equip candidates with a solid foundation in business operations and eCommerce, preparing them for future roles in the dynamic retail environment.
At Mother’s Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic.