Case Manager Supervisor (Bilingual Spanish)
Description
Job Title: Case Manager Supervisor (Bilingual Spanish)
Department/Program: ORR Home Study and Post Release Services
Reports to: Program Director
Job Type: Full Time
Work location: Mt Scott (travel required to sponsor homes)
FLSA status: Exempt/Salaried
Salary:$29.35/hr. - $32.39/hr. ($61,000/yr. - $67,300/yr.)
Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:
- Nonviolence - being safe and doing the right thing
- Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
- Social Learning - respecting and sharing ideas of our teams
- Democracy - shared decision making whenever possible
- Open Communication - saying what we mean and not being mean when we say it
- Social Responsibility - everyone contributes to the organizational culture
- Growth and Change - creating hope for our clients and ourselves
Job Summary:
The Case Manager Supervisor is responsible for all aspects of leading and supervising case management staff in the home study and post release services program, oversees assignment of referrals, and provides a combination of direct service for assigned cases and provides supervision for identified Case Managers.
Duties and Responsibilities:
- Reviews waitlist for home studies and post release services and accepts and assigns referrals to case managers
- Trains and supervises case managers
- Submit detailed and thorough documentation in accordance with agency and ORR requirements.
- Carries a small case load of home studies and post release services
- Review Notice of Concerns (NOCs), per federal policy requirements.
- Ensures case file documentation is maintained in accordance with ORR requirements, and conducts internal chart reviews to monitor documentation compliance
- Participate in team meetings, staff in-service training and department meetings.
- Completes and signs off on timely and accurate timesheets and other personnel/administrative records as required.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
- Other duties as assigned to ensure successful operation of program/department.
Competencies:(Competencies are the abilities and qualities a person needs to be successful in this job)
- Communicate clearly and effectively, orally and in writing in English
- Applicable federal and state laws
- Administer policies, procedures and programs
- Interpret information, utilize critical thinking and explain concepts to others
- Maintain effective working relationships with agency employees at all levels and the general public
- Define and resolve moderately complex problems
Required Position Qualifications:
- Master’s degree in Social Work in behavioral sciences, human services, or a social services field
- Approximately 3 years of experience in the fields listed above
- This requirement may be substituted by a bachelors degree in one of the aforementioned sciences, plus approximately 5 years of progressive employment experience that demonstrates supervisory and case management experience.
- Bi-lingual in Spanish and English, written, read and verbal. Must clear a language proficiency test.
- Must have experience and/or knowledge of Home Studies and/or Post Release Services
- Experience working with immigrant populations.
- Knowledgeable about family preservation, kinship care, and/or general child welfare
- Experience writing professional, thorough assessment reports.
- ORR experience
- Attained age 21 years or older before first day of employment in position (ORR)
We consider education, training, experience and demonstrated skills. This position requires ORR approval; exceptions to the minimum qualifications require ORR’s explicit written approval prior to hire and ORR may require supervision plans and additional training.
Preferred Position Qualifications:(Additional skills, experience, or education that are not required but would make a candidate especially well-suited for the job).
- Knowledge of Federal, State and agency regulations.
- Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.
Other Requirements:
- Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
- Travel via airplane and/or car to visit sponsors and clients in their homes
- Hold a valid driver’s license and must maintain a minimum auto insurance policy for driving a personal vehicle
- Able to pass a comprehensive criminal history background investigation.
- Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review: https://www.opm.gov/suitability/suitability-and-credentialing-faqs/
- Current CPR and Standard First Aid required
- 40 hours of required training per year
Working Conditions:
Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.
Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standard-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).