Program Manager
Description
TITLE: Program Manager
POSITION: Full-Time/ In-Person
FLSA Status : Exempt/salaried
DEPARTMENT: Parent Mentor Program
LOCATION: Portland, Oregon
SALARY: $36.60/hr. - $40.42/hr. (76,000/yr. - 84,000/yr.)
Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:
- Nonviolence - being safe and doing the right thing
- Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others
- Social Learning - respecting and sharing ideas of our teams
- Democracy - shared decision making whenever possible
- Open Communication - saying what we mean and not being mean when we say it
- Social Responsibility - everyone makes a contribution to the organizational culture
- Growth and Change - creating hope for our clients and ourselves
Position Summary
The Program Manager coordinates and supervises the delivery of the Parent Mentor Program across 10 districts in Oregon including D1;2;3;5;6;9;10;13;15;16. Specific districts to supervise will be determined upon hire. This position provides Parent Mentor supervision, Management supervision, and coordination of program services and training activities.
Duties and Responsibilities
- Coordinates the implementation of Parent Mentor Programs and assures that the program is implemented consistently with stated goals, objectives and Morrison policies and procedures.
- Develop knowledge and expertise related to culturally specific peer support services; coordinate startup of new mentoring & court orientation services; coordinate data reporting for Oregon Health Authority.
- Works in collaboration with Program Director to provide oversight for budget monitoring, contract compliance and process improvement.
- Monitors data tracking systems and implements data collections procedures efficiently and effectively.
- Works closely with Program Evaluation and IT to develop and maintain a recordkeeping database.
- Supports supervisors in developing workplans, termination, or any other disciplinary action in coordination with Human Resources.
- Oversees hiring, trainings and onboarding process across sites.
- Develop knowledge and expertise related to the implementation of the Parent Mentor Program in all counties of service.
- Provides supervision for Program Supervisors and identifies trainings to increase management skills.
- Maintains positive, effective, collaborative relationships with ODHS administrative and direct service staff as well as all community partners.
- Identifies staff training needs and arranges for training and consultation to address staff needs.
- Represent Parent Mentor Program at community meetings with all ODHS branches and other community partners.
- Provides leadership and role models positive communication as part of the Parent Mentor Management Team.
- Support Program Director in development of RFP’s; grants and other projects as assigned.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
Experience/Education Requirements
- BS in Social Services or 8 years equivalent experience in peer-delivered services
- Three years’ experience in program development, implementation and oversight
- Three years’ experience directly supervising employees
- Basic computer skills using databases, word processing, spreadsheets and email
- Thorough understanding and/or personal experience with addiction, addiction treatment, and the process of being in recovery
Other Requirements
- Position requires personal transportation. If driving a personal vehicle, a valid license for the state of residency, personal liability insurance, and a driving record permitting coverage under corporate auto liability policy.
- Bloodborne Pathogens training is required on the first day of employment.
- Must pass a criminal history check.
Working Conditions:
Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.
Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.
Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standard-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.
Applications will be reviewed as received. Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).