Case Aide (Part-Time)

Case Management Portland, Oregon Portland, Oregon


Description

Job Title:  Case Aide 

Department/Program: ORR - Long Term Group Home

Reports to: Case Management Supervisor

Work location: Downtown Portland or SE Portland

FLSA status: Non exempt/Hourly

Job Type: Part Time

Salary : $20.90/hr.  - $23.06/hr.

Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited     
non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care:
  • Nonviolence - being safe and doing the right thing  
  • Emotional Intelligence - managing our feelings so we don’t hurt ourselves or others 
  • Social Learning - respecting and sharing ideas of our teams 
  • Democracy - shared decision making whenever possible 
  • Open Communication - saying what we mean and not being mean when we say it 
  • Social Responsibility - everyone makes a contribution to the organizational culture 
  • Growth and Change - creating hope for our clients and ourselves 

Job Summary

The Case Aide works closely with the Case Management team in order to facilitate completion of all ORR requirements for case management for youth in care.  This includes contact with sponsors regarding family reunification packet completion, records requests, internal case file audits, involvement in the medical services, data entry, meetings with clients, organizing casefiles, filing, scheduling fingerprint appointments.

 

Duties and Responsibilities:

  • Works closely with case management department providing:
  • Clerical responsibilities including data entry, completing reports, tracking, filing, form completion
  • Client and sponsor interviews to fill out ORR required documentation for digital fingerprints
  • Duties necessary for department completion of case management functions under the supervision of the Case Management Supervisor and other members of the CM team. 
  • If located at the Paso program, must become certified to complete digital fingerprinting for sponsors, and is the key position responsible for this duty
  • Assists Administrative Coordinator with duties such as database entry and case file requests.
  • This position may transport clients on flights for reunification or transfer to other programs
  • Participate in team meetings, staff in-service training and department meetings.
  • Completes, timely and accurate timesheets and other personnel/administrative records as required.
  • Other duties as assigned.
  • Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.  
  • Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.    

Competencies: Competencies are the abilities and qualities a person needs to be successful in this job)

  • Communicate clearly and effectively, orally and in writing in English
  • Applicable federal and state laws
  • Administer policies, procedures and programs
  • Interpret information, utilize critical thinking and explain concepts to others
  • Maintain effective working relationships with agency employees at all levels and the general public
  • Define and resolve moderately complex problems
  • Able to hold each other and yourself accountable to all individuals within Morrison, our clients and our community stakeholders.

Required Position Qualifications:

  • High School diploma or equivalency
  • Bi-lingual in Spanish and English, written, read and verbal. Must clear a language test for Spanish.
  • Attained age 21 years or older before first day of employment in position (ORR)

We consider education, training, experience and demonstrated skills.

Preferred Position Qualifications:(Additional skills, experience, or education that are not required but would make a candidate especially well-suited for the job).  

  • 2 years consecutive office experience
  • ORR experience
  • Knowledge of Federal, State and agency regulations.
  • Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.

Other Requirements: 

  • Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.
  • May escort youth by airplane
  • Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :
  • https://www.opm.gov/suitability/suitability-and-credentialing-faqs/  
  • Proof of Vaccination (MMR, Varicella, DTap & Influenza annually)
  • Position may require working at multiple ORR Program sites
  • Current CPR and Standard First Aid required
  • 40 hours of required training per year
Working Conditions:   
 
EnvironmentWork is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants.   
 
Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management.   
 
Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.    
    
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standards-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.   
    
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.   
    
Applications will be reviewed as received.  Morrison reserves the right to make a hiring decision at any point during the posting period.   
    
Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).