Monica Vinader Ltd Careers

Job Title: People & Talent Coordinator

Location: London Office (3 days per week) with occasional travel to Norfolk, Acton and Retail Stores

Reporting To: Head of People & Culture

Who we are

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.

And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:

●        Ethical/Sustainable Jewellery Business of the Year 2021 & 2023, Retail Jeweller

●        Jewellery Brand of the Year 2023, Retail Jeweller

●        Queen's Award for Enterprise: Sustainable Development 2022

●        Responsible Luxury Business of the Year 2023 & 2022, Positive Luxury

We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The People & Talent Coordinator role is an exciting opportunity to help our People & Culture team deliver best in class support to all our staff across the globe, as well as supporting Talent Acquisition.

In the UK we have two office locations (London and Norfolk) and you will be working closely with both sites to support across Office and People & Culture responsibilities, in addition to providing remote support to our teams in Singapore, Hong Kong and North America. We also have store and concession locations globally; this role supports all staff. No two days will be the same as we strive for every candidate and employee’s experiences with us to be truly exceptional.

What you’ll do

People & Culture Support

●        Administering the employee lifecycle in our HRIS (Bob) and ensuring the data in our People systems is accurate and up to date

●        Management of the People & Culture Service Desk, being the first line of response or escalating as required

●        Working in partnership with the People & Culture and Finance teams, providing information to support payroll and assisting with the administration of company benefits

●        Supporting processes during the full employee lifecycle, from offer and induction through to offboarding

●        Extracting and manipulating reports from our people management systems

●        Supporting with the company’s wellbeing initiatives, including work relating to our quarterly Pulse Check and collating communication materials to share with the business on a regular basis. This is likely to include being a member of one or more of our internal committees, whichever best fits your interests!

●        Managing the allocation of various benefits and initiatives throughout an employee’s time with us, including recognising milestones and celebrations

Talent Acquisition Support

●        Working with the Talent Acquisition Lead to get our vacancies advertised on the right channels, internally and externally

●        Supporting with recruitment for our busy peak period. This could mean getting creative with how we attract candidates, through to assisting with running our Assessment Centres.
 

Office Coordination

●        Serve as a point person for visitors to the London office

●        Keeping our offices fully stocked and operating smoothly

●        Being part of the Health & Safety Committee as a representative for the London office. We would also love for you to become a trained fire warden and first aider

●        Support with the coordination of team lunches, activities, celebrations and gifting, from our annual event to organising gifts at key moments

What you’ll bring

●        Extremely well-organised with a strong attention to detail and respect for accurate information

●        Self-starter with an ambitious spirit, initiative, willing to multi-task resourcefully and work independently

●        Professional outlook with excellent communication skills both orally and in writing - you’re not afraid of speaking up when you need help or clarity from someone

●        Ability to manage relationships with third parties, interacting effectively with colleagues and external contractors

●        Ability to work on short timelines and in an agile changing environment

●        Proactive mindset, spotting problems or questions before they arise

●        Passionate about working in a customer obsessed environment

●        Strong knowledge of MS Word, PowerPoint, Excel (ideally their G-Suite equivalent)

It would be great if you had experience of:

●        Using an HRIS, especially Bob

●        Using an ATS, especially Jobvite or Team Tailor

●        Working in a global or international organisation

To be successful at Monica Vinader...

●        You are a doer

●        You’re a team player

●        You’re humble

●        You are honest, straightforward and transparent

●        You are a good teacher/mentor (approachable and accessible)

●        You want to get your hands dirty

●        You solve problems

●        You are resilient

●        You are flexible

●        You are entrepreneurial, smart, and passionate

●        If you don't know something, you say so. Then go figure it out quickly

●        You love working in a creative environment

●        You have a sense of humour

●        You are an insatiable learner

Additional Requirements

Ability to document your authorisation to work in the United Kingdom

Travel Requirements

This role would be contracted from our London office you would be expected to work from there three days per week as part of a hybrid set up. On occasion, you may need to travel to our Norfolk office location, to our Acton warehouse or to our Retail locations in the UK.

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.

Caring

We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.

Fast Paced

We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.

Exceptional

We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.

Commercial

We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:

Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.