Monica Vinader Ltd Careers

Job Title: Account Executive, US

Location: NYC, Los Angeles, or Seattle

Reporting To: Director of Wholesale, North America

Who we are

At Monica Vinader, we’re on a mission to prove that buying better, wearing longer and doing better don’t have to be mutually exclusive. From our commitment to making the most sustainable jewelry we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewelry accessible and affordable.

And don’t just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewelry:

●        Ethical/Sustainable Jewellery Business of the Year 2021 & 2023, Retail Jeweller

●        Jewelry Brand of the Year 2023, Retail Jeweller

●        Queen's Award for Enterprise: Sustainable Development 2022

●        Responsible Luxury Business of the Year 2023 & 2022, Positive Luxury

We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

Where we need your help

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

As a wholesale Account Executive, you will be a key player in the strategic growth of our wholesale accounts. You will work closely with the Director of Wholesale to ensure efficient operations, outstanding customer service, and robust growth across all wholesale channels, including our largest global partner, Nordstrom.We are looking for a strategic thinker with a keen eye for detail who thrives on new challenges and can adapt to our dynamic business environment. This position will work from home with regular travel to support market meetings, operations, and eventing.

What you’ll do

Market Meetings & Product Set-Up

●        Serve as a key liaison and attendee for market meetings, overseeing linesheets, presentation decks, visual merchandising, sample management, gifting, and summary notes

●        Manage the NuOrder platform to ensure all product attributes are fully loaded with imagery ahead of market appointments, and updated and maintained in-season

●        Conduct detailed sales and competitor analysis to inform past performance and seasonal buys

●        Coordinate with partners to manage product attributes, ensuring timely product launches that meet brand standards

●        Fulfill image requests, maintaining relationships with the internal brand team to ensure assets meet brand standards and are submitted to partners efficiently

Brand & Marketing

●        Plan annual asset requirements, working internally to ensure deadlines are clear and achievable

●        Manage relationships with partner marketing teams for photography sample requests and timely returns

●        Oversee the completion of paid marketing intake forms, liaising internally to optimize asset creation and selection

●        Maintain up-to-date campaign imagery on the Partner Asset Portal

Stores

●         Concept in store initiatives to drive sales & exceed targets (ie incentives, trunk show planning, GWPs, DSA summits, etc)

●        Set targets and manage bonus payouts for DSAs

●        Develop and distribute training materials to support product knowledge, engraving, visual merchandising

●        Manage fixture requests (seasonal and ad hoc)

●        Support new door launch planning, execution, and reporting

●        Support expansion of services via supply ordering and management

Web

●        Oversee new product launches to ensure timely publishing in line with global business objectives

●        Monitor the number of products on-site, developing systems to review and flag any publishing issue

●        Regularly review on-site customer reviews, collating feedback to share with relevant internal stakeholders

●        Maintain PDP accuracy across current and new products, proactively updating images and copy as required

●        Lead the creation of SPV (Salesperson Videos), including product recommendations, content review, film scheduling, and sample management

Reporting & Analysis

●        Contribute to weekly, monthly, and ad hoc internal reporting as needed

●        Upkeep competitor landscape file, proactively raising key observations & opportunities

●        Own reconciliation of trunk show and consignment invoicing

Operations

●        Lead resource planning and on-site execution of trade retail operations, including trunk show warehouse management, seasonal store shipments, printing orders, etc

Offprice

●        Manage linesheets and imagery to support seasonal and ad hoc buys

●        Liaise with internal merchandising team on partner inventory level requests

●        Oversee Flash Sale set-up, proactively proposing lead products and imagery

●        Explore opportunities for exposure to account management

What you’ll bring

●        A passion for customer service and delivering above expectations

●        Proven capability to organize a busy workload and meet deadlines with excellent attention to detail

●        Willingness to continually evolve as business needs change and opportunities arise

●        Ability to learn on the go with a drive to ask questions and master new tasks

●        Experience working with Nordstrom a plus

●        Wholesale account support or management for a luxury brand and/or jewelry brand a plus

To be successful at Monica Vinader...

●        You are a doer

●        You’re a team player

●        You’re humble

●        You are honest, straightforward and transparent

●        You are a good teacher/mentor (approachable and accessible)

●        You want to get your hands dirty

●        You solve problems

●        You are resilient

●        You are flexible

●        You are entrepreneurial, smart, and passionate

●        If you don't know something, you say so. Then go figure it out quickly

●        You love working in a creative environment

●        You have a sense of humor

●        You are an insatiable learner

What we can offer:

●        Full time hours of 40 per week

●        Competitive base salary and vacation entitlement 

●        Annual head office bonus structure

●        Private Healthcare Scheme

●        401K

●        Generous staff discount

Additional Requirements

Ability to document your authorization to work in the United States.

Travel Requirements

Regular travel within North America, with potential travel to the UK.

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

Our customers are at the core of everything we do. We will always deliver an outstanding and personal experience to them every time they interact with us, to ensure their ongoing support and loyalty.

Caring

We treat people with respect, as we would want to be treated. We are apolitical and assume good intentions in others. We are open and honest with each other while ensuring we take an empathetic and supportive approach.

Fast Paced

We are passionate about what we do, and we want to reach as many customers as fast as we can. We combine focus with pragmatism and flexibility so that we can move at pace in whichever direction we need to take.

Exceptional

We have a relentless desire to continually learn and improve to ensure our products and approach are exceptional. Our tenacity, high standards and attention to detail give us a competitive advantage.

Commercial

We focus hard on facts and approach things in a logical, rational and analytical way. We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.

This job description is not intended to be an exhaustive list of duties to be performed by the employee. This job description may be altered to reflect the business needs of the company.