Business Solutions Consultant
Description
Who We Are
Moneycorp is a thriving dynamic business with an excellent reputation helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years. As a globally expanding business, our footprint covers UK & Ireland, Europe, USA, Canada, Hong Kong, UAE, and Brazil!
With our extremely rare single IBAN multi-currency account, we are able to assist with a variety of different payment needs, including business payment solutions, personal payments abroad (for example buying a property), travel money, as well as the ability to offer interest on deposits. Supplementing this, we also support the global supply chain of wholesale banknotes through our Financial Institutions Group (FIG) and partnership with the US Federal Reserve Bank, to build deeper payment relationships with international banking customers.
It is through obtaining our own banking and payment licenses, the acquisition of two banking platforms and access to 16+ liquidity providers that we are able to proposition a trailblazing FinTech payment infrastructure that simplifies our customer’s diverse business needs and reduce their costs. There is no doubt that we are a major player and differentiated ourselves in a continuously evolving and competitive industry.
With 600+ employees, Moneycorp prides itself in attracting some of the world’s top talent and the people who work at Moneycorp are truly behind its continued success. As Moneycorp continues to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless. We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business. To find out more about our journey click here.
Your Next Challenge
The Business Solutions Consultant will assist in growing and supporting the payment solutions business in UK as well as providing innovative solutions for the business across FX, Payment Solutions. The Business Solutions Consultant is a thought leader, both internally and externally, by actively participating in user groups, conferences, publications, and client opportunities. A trusted advisor, services provider, and innovator to our clients. The Business Solutions Consultant will work as a liaison between Sales and Product Delivery across qualified sales activities. This individual will work closely with the Moneycorp’s Product, Ops and Compliance teams to ensure clients’ needs are met.
Responsibilities
Data/Business analysis
- Work closely with the Payment Solutions Team, Clients, Product team stakeholders across the sales cycle.
- Maintain the company business and solution standards to advise, craft the solutions that win over the clients.
- Strong comprehension of the business and solution domain across FX, payments for enterprise companies across major verticals
- Effective engagement with CTO, COOs, product owners, BAs, designers, developers and solution architecture on client side.
Project scoping for B2B API development
- Work with stakeholders from all business units as well as third party companies to define and document business processes and software requirements
- Support business users and management in optimizing the scope, benefits and risks of proposed solutions
- Act as the liaison between the development team and the stakeholders.
- Triage issues raised in development and production
- Work with the team to ensure that deadlines are met, and scope is adhered to
- Identify risks, issues and dependencies, log them appropriately and appropriate action to minimise the impact on the project
- Identify scope for change and analyse the impact & risk of change requests
- Assist in the creation of test plans in development, UAT and Live
- Organise and lead showcases with business stakeholders
- Produce and accurately document release notes and communicate them to the target audience
Client Support
- Carry out needs analysis and effectively probe and question intelligently to gauge interest and the potential level of business
- Handle objections; pre-empt them, identify solutions, communicate effectively and deliver to overcome them
- Create and deliver compelling presentations, product demos, and sample solutions
- Participate in solution envisioning both internally and externally with clients
- Provide front line support, knowledge and expertise to clients wishing to integrate and connect to MC payment services/solutions framework.
- Design and develop proof of concepts that align to organizational objectives and external commitments
- Delivery automated solutions utilizing a rapid development framework such as Altreyx. Will be responsible for leveraging external RestAPIs with third party
- Responsible for overseeing the processing and delivery of mass payment files for large revenue clients such as
Team Support
- Participate in Business Development and Sales activities
- Monitor industry trends and best practices, working with the Head of Payments Solutions to determine alignment to strategy and future direction
- Provide internal or external training sessions
- Be a strong ambassador for Moneycorp
Business Requirements
- Draft and review business requirements
- Ensure business requirements are compliance with company solutions and overarching regulations
- Follow sign off process and ensure that specific requirements are developed
- Ensure change requests to project scope go through the defined authorisation process prior to implementation
Ensuring that all information is up to date
- Complete relevant reports from meetings showing what was discussed and next course of action
Person Specification
Knowledge and Experience:
- Interest in technology, foreign exchange and payments and payment platforms/gateways such as SWIFT, Banks, Liquidity Providers, FPS, SEPA, ACH, RTGS et. al.
- Ability to utilize a wide range of development and data management tools such as RESTful APIS, Altreyx, Python and Perl
- Exposure and expertise in working and dealing with a wide range for data formats, schemas and Structure. I.e. Standard SWIFT messaging formats such as MT940, MT942 and MT103s
- Expertise in working with data analytic tools and platforms such as MS SQL and Tableau.
- Exposure, knowledge and expertise with FX payment and liquidity-based platforms and services
- Experience with building and designing data workflow solutions
- Exposure and expertise in working with FCA regulations.
- Exposure and ability to work with Restful APIs.
- Ability to work with Postman and other documentation tools such as JIIRA.
- Experience in creating documentation for upcoming releases/projects.
- Understanding and exposure to product development lifecycles.
- Ability to grasp and understand new payment rails and channels.
- Exposure to GIG Economy and mass payments solutions would be preferred.
- Demonstrable experience with Agile project delivery
- Strong knowledge of IT systems
- Proficient with data mapping/modelling and SQL
Skills:
- Technology and business focussed individual with ability to quickly grasp and work with a wide range of development methodologies and data architectural models.
- Excellent communication skills
- Strong organisational skills
- Flexible and able to work in a highly pressurised environment
- Able to communicate with stakeholders at all levels
- Good decision making and problem-solving skills
- Proven ability to work autonomously and as part of a team
Education:
- Degree level
Personal Attributes:
- Inquisitive, service oriented
- Adaptable and flexible
- Calm and confident
- Personable and approachable
- Proactive
- Team player
- Self-motivator
The successful candidate will be part of a dynamic team and work in a fast-paced environment, catering to a diverse mix of stakeholders with varying needs. Therefore, the ideal candidate should be a self-starter, as there is an opportunity to make an immediate and tangible contribution to the business.
Please note: This is a full-time, permanent position with an opportunity to work hybrid within the Payment Solutions team based in our London office.
What you get in return: This role offers a competitive salary, plus a benefits package including private medical health insurance.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button.
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You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management.
Diversity and Inclusion
Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.
All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs