Associate HR Officer
Description
Who We Are
Moneycorp is a thriving dynamic business with an excellent reputation helping Corporate and Private Clients with their FX and International Payments requirements for over 40 years. As a globally expanding business, our footprint covers UK & Ireland, Europe, USA, Canada, Hong Kong, UAE, and Brazil!
With our extremely rare single IBAN multi-currency account, we are able to assist with a variety of different payment needs, including business payment solutions, personal payments abroad (for example buying a property), travel money, as well as the ability to offer interest on deposits. Supplementing this, we also support the global supply chain of wholesale banknotes through our Financial Institutions Group (FIG) and partnership with the US Federal Reserve Bank, to build deeper payment relationships with international banking customers.
It is through obtaining our own banking and payment licenses, the acquisition of two banking platforms and access to 16+ liquidity providers that we are able to proposition a trailblazing FinTech payment infrastructure that simplifies our customer’s diverse business needs and reduce their costs. There is no doubt that we are a major player and differentiated ourselves in a continuously evolving and competitive industry.
With 500+ employees, Moneycorp prides itself in attracting some of the world’s top talent and the people who work at Moneycorp are truly behind its continued success. As Moneycorp continues to expand into new territories, there are considerable opportunities for growth for newcomers and the learning possibilities are endless. We welcome you to be part of a team which has a passion for the business, all within a collaborative and supportive working environment that has ultimately translated to a unique exciting business. To find out more about our journey click here.
Your Next Challenge
We are looking for a motivated Associate HR Officer to help deliver efficient and effective HR services across our business, working closely with our HR Business Partners to support our exciting growth journey. This role involves handling day-to-day HR operations, providing guidance to colleagues & managers, ensuring compliance with employment legislation and company policies and will work closely with the HR Team to support and deliver the company growth plan
Key Accountabilities:
Central HR Support
- Work with HROM to contribute to HR projects and initiatives aimed at improving colleague experience and operational efficiency.
- Maintain and update colleague records in the HR system, ensuring accuracy and confidentiality.
- Provide administrative support for HR processes such as contract generation, letter, forms & policy updates.
- Ensure effective management of the HR inbox.
- Effective use of all HR systems.
Operations and Compliance
- To ensure process maps and procedures are updated regularly for each activity within the HR Function; on-boarding, Changes, Leavers, Maternity/Paternity etc.
- Is responsible for updating all HR policies and ensuring we are compliant with employment laws and internal policies, to include horizon scanning.
- Ensure you are adhering to GDPR guidelines.
- Work with all members of the team to draft regulatory references.
Recruitment Support
- Support with the management of the Company career site content.
- Ensuring all vacancies are managed through the applicant tracking system.
- Writing and reviewing job descriptions with key stakeholders as appropriate.
- Assist with recruitment assessment days.
- Training all Line Managers on Jobvite.
- Assisting with interviews and interview management.
- Work with the RPO and support the onboarding process.
- Manage & deliver monthly global inductions.
Employee Relations
- Support Line Managers with employee relations issues.
- Advising Managers on HR Policies and best practice.
- To support and implement the administration part of planning, implementing and handling of employee relations matters, including investigations, disciplinary and grievance procedures.
Data & Projects
- Plan and deliver business related projects e.g. EOS & DE&I initiatives.
- Work with HRBP’s on regional and group projects.
- Monitor and report on HR metrics such as turnover, absence, and training compliance.
Employee engagement
- Support the HR Team on EOS initiatives.
- Creation of the engagement plan and management of the Calander of events.
- Support the value champions & initiatives.
- Support the charity committee & initiatives.
- Draft all employee communications.
Payroll
- Ensure all payroll submissions are completed in a timely manner.
- Manage all payroll related queries in conjunction with the Payroll Manager.
- Support the Central HR Team to ensure the HR system is updated in line with starters, leavers and changes.
Training & Development
- Coach all relevant line managers on HR policies and procedures.
- Support with implementing training programmes/management development plans.
- Proactively seek and undertake training needs analysis.
- Support management to create and implement employee development plans.
General
- Support the wider HR Team when required.
- Attend job related training courses/seminars.
- Ensure all Company procedures and policies are adhered to at all times.
- Participate in Company events.
- Act as a first point of contact for HR-related queries from colleagues and managers.
- Ad hoc requirements to meet individual, team or business objectives.
Knowledge and Experience:
- Experience of working in a HR role essential
- Experience of working in a fast-paced high pressure multi-channel environment
- Up to date knowledge of UK employment legislation essential
- Experience of managing statistics and navigating HR data
- Experience of working with international teams in an HR capacity
Skills:
- Commercially minded and can demonstrate how business operates and HR’s role within that.
- Excellent organisational skills
- Finance and business acumen
- Identifying innovative solutions to challenging situations
- Influencing and negotiating
- Managing competing priorities
- Resilient to change, adapting to new situations with confidence where parameters may not always be clear
- Well-developed verbal and written communication skills including tact, diplomacy and sensitivity
- Working autonomously and within a team
Education:
- Fully CIPD qualified (minimum-level 5)
Personal Attributes:
- Emotional intelligence
- Polite and courteous
- Discrete
- Results drive
- Team player
- Respectful
- Adaptable and flexible
- Personable and approachable
- Professional
- Personal drive
- Calm
- Confident
- Proactive and tenacious
- Resilient
The successful candidate will be part of a dynamic team and work in a fast-paced environment, catering to a diverse mix of stakeholders with varying needs. Therefore, the ideal candidate should be a self-starter, as there is an opportunity to make an immediate and tangible contribution to the business.
Please note: This is a full-time, permanent position with an opportunity to work hybrid within the Human Resources team based in our London office.
What you get in return:
This role offers a competitive salary, plus a benefits package including private medical health insurance.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button.
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Diversity and Inclusion
Moneycorp is proud to be an Equal Opportunity employer. Across our Group, Moneycorp maintains a philosophy that an inclusive company culture inspires creativity, fosters a sense of belonging, and is imperative to both personal and professional growth. With a makeup of 47 percent female employees, Moneycorp has a remarkably diverse workforce. Our commitment to inclusion and opportunity continues to evolve and improve as we listen and engage with our diverse teams.
All qualified applicants will receive consideration for employment without regard to age, colour, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, status as an individual with a physical or mental disability status as an individual with a protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Moneycorp believes that diversity is critical to our success in helping Corporate and Private Clients with their FX and International Payments requirements across the world and is committed to creating an inclusive, mutually respectful environment which celebrates diversity. We hire on the basis of talent, merit, competence, performance, and business needs.