Junior Account Manager (UK PARTNERSHIPS)
Description
Welcome to Moneycorp
We’re delighted you’re interested in being a part of Moneycorp.
In the last decade, Moneycorp has transformed from a largely domestic, consumer-focused provider of foreign exchange to an end-to-end global payments’ ecosystem.
With two banking licenses and operations across the entire value chain of the international payments and foreign exchange sectors, we enable businesses, institutions, and individuals to thrive beyond borders.
We help our clients realise their growth ambitions by providing them with worldwide reach, relentless regulatory excellence, and tailored, relevant solutions that resiliently optimise their financial operations.
We’re fervent about pursuing our goals, making substantial contributions to the payments industry, and consistently offering unwavering support to our clients at every stage of their journey.
Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our DNA. We’re restless in our drive to surpass the expectations of our clients and unlock opportunities to support them at every stage of their journey.
The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business.
Find out more about Moneycorp’s offering, global footprint and capabilities here:
Your Next Challenge
To support the Head of Partnerships and the senior account managers in maintaining and generating private client referrals from existing partnerships.
To generate new partnerships and to be accountable for maintaining and generating private clients from smaller/medium existing accounts delegated by the AMS.
The role will involve strong interpersonal skills, being the face of Moneycorp to our external partner network, as well as managing internal relationships with the Sales, Dealing, Marketing and Compliance teams.
The role will also require meticulous organisation and analytical skills, measuring trends and profitability of the book of partners within each vertical, and submitting strategic ideas for continual growth.
Good time-management and self-motivational skills are highly desirable given the role is likely to start in a work-from-home environment.
Key Responsibilities
Client Relationships
- Build and maintain strong relationships with individuals of all levels at partner companies
- Be attentive and responsive to client requests over phone and email
- Set high standards through regular updates
- Attend networking opportunities (starting virtually) where relevant
- Build relationships with key internal stake holders
Lead Generation
- Receive leads from active referring partners and enter onto CRM for the Sales Executives to call
- Management of the existing partner book, making outbound calls to generate new customer referrals
- Working closely with Marketing and the Content team to generate media leads through relevant newspaper content
Analytical and Organisational
- Monitor client progress on CRM, using tasks to organise your time
- Use of CRM, Tableau and Excel software to stay on top of your pipeline and look out for changing trends in client activity
- Work with the BI team to provide regular reporting
- Organise your tasks by importance and profitability returns
- Have a keen eye on managing costs against new acquisition
Market awareness
- Read daily currency market briefs to be aware of prior and current day key currency pairs
- Pricing knowledge on main currency pairs
- Stay alert on competitor activity
- Reading news daily for new opportunities for partnerships
Compliance
- Remain compliant to any relevant regulations, legislation and policies
- Maintain records of all partner and client contact including telephone calls, inbound or outbound written contact
- Ensure all associated paperwork e.g. files are maintained to Company standards
- Ensure all partner and client correspondence (letters, e-mails etc.) are accurate, grammatically correct and free from spelling errors
- Ensure Company procedures and standards are followed at all times with specific focus on KYC procedures and accurate maintenance of all CRM records, particularly client follow up calls
Person Specification
Knowledge and Experience
- Relationship building with people at varying levels of seniority
- Working within a multichannel environment e.g. telephone, email, face to face
- Previous B2B sales experience (cold calling) – desirable
- Preferable experience of working towards targets
Skills
- Working under pressure in a fast-paced environment
- Good organisation including prioritisation
- Clear communicator, both written and verbal
- IT literate; proficient in CRM, EXCEL and Word
- Influencing, persuading and negotiating
- Takes initiative and works under their own direction
- Commercial acumen
- Business acumen
- Numerate
Personal Attributes
- Adaptable and flexible
- Calm and confident
- Personable and approachable
- Personal drive
- Proactive and tenacious
- Professional
- Target driven
- Team player
Education
- Degree Level
- Experience within a financial institution – desirable
Languages
- Fluent in English – essential
- Other European languages – desirable to target new verticals in untapped geographic areas
Please note: This is a full-time, permanent position to work with our Private International Payments based in our London office with an opportunity to work hybrid.
Interested?
If the role sounds like you, we invite you to upload a copy of your CV and can do this by clicking on the Apply Now button
Fostering a culture of belonging and inclusivity
We're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network.
Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.
Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.
Connect with us
For company news, announcements and market insights, visit our News Hub.
You can also find Moneycorp on Facebook, Twitter UK, Twitter Americas, Instagram, LinkedIn, where you can discover how we are leading the way in global payments and currency risk management.