Account Manager
Description
Job Title: Account Manager
Location: Orlando, Florida
Job Type: Full-Time
Reports To: Country Manager – USA
Location: Orlando, Florida
Job Type: Full-Time
Reports To: Country Manager – USA
Who We Are
Moneycorp powers global payments for corporates, institutions and high net worth individuals, combining worldwide reach with local expertise. With over 45 years of market experience, two banking licences and offices in 11 countries, our technology delivers 24/7 accessibility, while our people deliver award-winning service. In 2024, we supported £79bn+ of international payments, reaching 190 countries in 130 currencies. Our 32k+ corporate clients benefit from our regulatory resilience with 63+ permissions globally, access to major payment rails, and proprietary technology.
Moneycorp is a place where energy, commitment to our shared success, and collaboration are core to our values. We’re restless in our drive to surpass the expectations of our customers and unlock opportunities to support them at every stage of their journey. The foundation of our success is our people, and nurturing a culture of belonging for all our colleagues is central to our journey as a global business.
In North America, our offices are in Stamford, Orlando, Providence, and Toronto. We are licensed to operate in each US State, and in Canada at the Federal level we are registered with FINTRAC and at the Provincial level in Quebec.
About the Role:
We are seeking a motivated and detail-oriented Account Manager to join our team. In this role, you will provide support to account managers in managing partner relationships while ensuring efficient administration of projects, documentation, and internal processes. This is an ideal opportunity for someone in an existing Jr. Account Management role, or someone early in their career who is looking to grow in client services, business development, or account management.
Key Responsibilities:
- Support account managers with day-to-day partner communications and project updates. This includes Account Managers and Business Development Managers in Florida and Connecticut.
- Generate leads by effectively managing a book of existing Referral Partners.
- Assist in the coordination and scheduling of meetings, presentations, and partner/client calls
- Maintain and update partner records
- Prepare partner reports, presentations, and other documentation as needed
- Monitor deliverables to ensure they meet quality standards and deadlines
- Handle administrative tasks such as data entry, file management, and invoice tracking
- Help manage client feedback and ensure timely follow-up on actions
- Attend events and tradeshows when necessary
- Participate in internal team meetings and contribute to project planning
Qualifications:
- Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience)
- 0–2 years of experience in a support, Jr. Account Management, or client-facing role
- Comfortable with public speaking and networking
- Strong organizational skills with high attention to detail
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to multitask and manage time effectively in a fast-paced environment
- High energy and self motivated
- A proactive, team-oriented attitude with a willingness to learn and grow