Property Management Intern (Multi-Site, 4 Locations) (Summer 2018)

Internships Tucson, Arizona


Description

Summer 2018 Paid Internship Opportunities! (June - August negotiable)

Why choose to be part of any internship when you can be part of a group that fosters career growth and opportunity?  At Monarch, opportunity isn’t just knocking, it’s breaking down the door and giving you the keys to success, with an amazing career path with professional and personal growth.

Monarch is offering multiple internship locations. This internship encompasses management of 876 apartments in 4 communities, including:
-Hampton Park Apartments, 8600 East Old Spanish Trail, Tucson, AZ 85710, 160 units
-Lakeside Casitas Apartments, 8250 East Golf Links Road, Tucson, AZ 85730, 310 units
-San Mateo Apartments, 2800 South Mission Road, Tucson, AZ 85713, 254 units
-Solano Springs Apartments, 6430 South Santa Clara Avenue, Tucson, AZ 85706, 152 units

Monarch operates unlike other real estate investment groups, which is why we beat industry standards in everything we do. Monarch is among the top 50 multifamily owners in the country. We are an exciting group of private individuals who operate over 41,400 apartments, within 165 communities and named a 2017 Top Workplace by the Denver Post. We offer a comprehensive and competitive summer internship program for those interested in Multifamily Housing Operations.

We do everything possible in-house, including property acquisition, asset management, property management, maintenance, accounting, marketing, training, legal and we even have capital project crews such as parking lot seal coating, roof crews and major exterior painting crews! This means that you will see how a full-service investment group operates, and not have experience gaps with contracted management pieces.

Our interns are Monarch Investment employees which means:

-Access to our YARDI database allowing you to learn real-life, leading industry software
-Possible access to multiple site operations giving you several perspectives
-Possible affordable housing management exposure
-You won’t just be filing, archiving, making coffee or doing busy work. Through our mentorship and guidance, we expect our interns to pull their fair share of responsibilities, and we are not afraid to let them get involved in all aspects of operations.

Monarch Investment:
-Will assist you in all logistics of your internship and ensure you get any school credits associated with the internship. Our Employee Relations department is dedicated to just this!
-Will compensate interns with:
     -$10.00-$12.00 Hourly depending on location and curriculum vitae
     -Free Rent! For the duration of the internship, you’ll receive a furnished apartment
     -Access to Gracehill, an industry trusted property management online training program
-Will give preferred applicant career opportunities after you graduate


If this sounds like the perfect opportunity for you, please submit your resume, class curriculum vitae and cover letter by applying online at www.mimginvestment.com/Careers.aspx, for each location of interest. For further questions, please contact us at careers@monarchinvestment.com. Space is limited, multi-site locations fill up quickly and we have a very competitive application process to ensure the right fit for everyone. We guarantee that this will be like no other internship.

Internship locations will be added and taken down as new opportunities come available and locations are filled up until May 2018 so keep checking back, e-mail us at careers@monarchinvestment.com for up to date availability!

Title:                            Property Management Intern

FLSA Status:               Full or Part Time / Temporary Employee / Non-Exempt / Hourly

Purpose:                      The Property Management Intern will act as a Jr. Assistant Manager directly assisting the Property Manager in all property related activities. They will spend time during their internship in each and every role that the property has, including but not limited to Assistant Property Manager, Leasing Agent, Maintenance, Grounds and Housekeeping. In addition, they will have exposure to Marketing, Asset Management, Accounting and the Legal aspects of multifamily investment operations whenever possible.

Internship experience checklist: This list is not all inclusive and is only intended as a guide for what an intern should experience throughout their internship with Monarch Investment. Interns will most likely just scratch the surface for many of these items, however, they will gain insight into operation concepts and the depth of understanding will be up to them.

General Overview: 

Human Resources:

-Company mission, goals and objectives                               -Review new hire paperwork

-Company organizational structure                                              -Schedules, Pay periods
-Staff introductions                                                                       -Work hour recording
-Tour of property and/or corporate office                                      -E-mail login & policy
-Overview of property and use of equipment                               -YARDI login & policy
-Office procedures                                                                        -Job descriptions for all positions
-Opening and closing procedures                                                -Business ethics / Confidentiality
-Key system                                                                                 -Dress code
-Forms                                                                                         -Policies and procedures

Property Manager:

-Managing a team                                                            -Electronic Reporting
-Posting rent                                                                     -Receiving payments 
-Processing invoices                                                        -Budgets
-Moving in/out residents                                                   -Lease management
-Processing a security deposit reconciliation

Resident Relations:

-Resident profile                                                            -Resident retention program                                                                         
-Resident services                                                         -Resolving resident complaints/concerns
-Resident newsletter                                                      -Resident activities

Leasing:

-The Monarch Playbook                                                 -Fair housing and occupancy standards
-Telephone & E-mail inquiries                                        -Touring the community
-Sales techniques                                                          -Knowing the product / unit availability
-Property amenities and services                                   -Resident selection
-Applicant processing and verification's                         -Lease Paperwork
-Lease renewals                                                             -Follow-up / closing

Marketing:

-Marketing materials                                                       -Analyzing the effective market area                                                      
-Market rent survey                                                         -Social media
-Outreach                                                                        -Online image / reputation management
-Websites                                                                        -Understanding the competition

Maintenance:

-Processing work orders                                                -Maintenance shop organization
-The make ready / turn process                                     -Preventative maintenance
-Conducting inspections                                                -Working with contractors / Venders
-Ordering supplies                                                         -OSHA - Safety

Grounds:

-Curb appeal                                                                 -Turf
-Trees, shrubs, flowers                                                 -Xeriscaping
-Irrigation / Water management                                    -Maintaining equipment
-Resident amenities, i.e. Dog parks, tennis/volleyball
courts, community gardens

Legal:

-Eviction process                                                          -Lawsuits
-Fair Housing                                                                -Documentation
-Personnel files / HR                                                     -Insurance
-Liability review                                                             -Local, state and federal requirements
-If applicable, Affordable housing requirements,
SEC8, HUD, Tax Credit


Knowledge, Skills and Experience Required:

  • Be enrolled in an educational institution
  • Be working towards a degree related to Property Management
    • Residential Property Management Program
    • Business Management o Entrepreneurial Degree o Marketing / Sales
  • Passion for real estate
  • Ability to adapt to new environments and multi-task
  • Have some computer skills and the ability to navigate software
  • Have good verbal and written communication
  • Be able to provide great customer service to our residents
  • Willing to complete online class training required by Monarch

Physical Demands / Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Working conditions are normal for a fast-paced property management
  • Mid to high level stress during peak performance
  • Individuals may need to sit, stand, walk, kneel, stoop, climb, reach, or lay down under a sink as needed
  • Must be able to push or lift weight of up to 40 lbs - Proper lifting techniques required

Material and Equipment (used but not limited to):

  • Computer, copier, printer, scanner, fax machine - MS Office Suite, PDFs, YARDI software
  • Cell phone and/or two-way radio - Maintenance tools
  • Grounds/Landscaping equipment - Cleaning supplies

Applicants are subject to a pre-employment drug screening, criminal history, employment history, and credit check.


Equal Opportunity Employer