Overnight Floor Attendant : Full Time Year Round

Housekeeping New Paltz, New York



Performs custodial work in interior public areas of the Mountain House and other building interiors.  Responds to guest requests for housekeeping services.




  • Fulfill requests for items such as pillows, linen, paper goods, light bulbs, boxed or unboxed beds, furniture, etc. in a timely fashion.                
  • Follow systematic night cleaning schedule as advised by Night Supervisor and/or Night Manager.
  • Move cabinets, boxes, furniture, and equipment to clean areas.
  • Sweep, mop, dust, vacuum, wax, and buff dining areas, meeting rooms, and public areas as assigned.
  • Clean and disinfect public areas. Empty trash receptacles and sanitize.  Transport trash to proper waste unit.
  • Remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions
  • Inspect public restrooms.  Brush and scrub toilets, urinals, sinks and drains.  Clean mirrors, sink-tops, and all bathroom surfaces.  Clean and sanitize baby changing stations. Empty trash receptacles, sanitary disposal boxes, and sanitize.  Transport trash to proper waste unit.          
  • Maintain the appearance of the public areas, including hallways, staircases and entrances.  Clean walls, ceilings, fixtures, windows and equipment.                
  • Write Maintenance requests for areas or equipment in need of repair or in need of preventative maintenance.                                 
  • Protect the property of Mohonk Mountain House in all areas of the house, noting and reporting any changes, damage, or missing items of furniture or decorative items.                
  • Return all equipment used during the shift to the storage areas in which they found it; leave all closets cleared of trash and locked.                
  • Respond quickly to reports of incidents requiring cleanup and follow established standards for cleanup.
  • Participate in special cleaning projects.
  • Operate machinery such as vacuums, carpet cleaning machines, floor buffers, washers, dryers, ironer/folders, elevators,
  • Maintain appropriate supply levels of paper goods, soap, and other supplies.
  • Work with chemical cleansers, disinfectants and sanitizers.
  • Shovel snow from balconies and pathways.
  • Work under pressure and maintain composure while dealing with large volumes of people.
  • Comprehend the special cleaning needs of public restrooms and is motivated to meet the challenge those facilities present while acting in a manner which allows maximum privacy and consideration to guests and employees.
  • Check for and immediately report any damaged or missing furnishings or decorative items throughout the hotel.
  • Sign out keys and return at the end of shift.
  • Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
  • Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
  • Wear proper Personal Protective Equipment as prescribed by cleaning agent or in accordance with our Mohonk Mountain House Standards and Protocols.
  • Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
  • Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
  • Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
  • Lift up to 30 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance.  Walk up to 7 miles per day.
  • Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, through passageways, in/out of elevators.
  • See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
  • Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff. 
  • Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
  • Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
  • Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
  • Work productively and efficiently with or without supervision when performing routine tasks.
  • Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.




  • At least 18 years of age.
  • Valid Driver’s License.
  • Previous hotel-related/cleaning experience desired.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.