Program Manager - Life Sciences/Healthcare

Client Delivery Wayne, Pennsylvania Remote, United States


Description

Job Title: Program Manager

Location: Remote / Wayne, PA

Job Description:

The Program Manager at Mobiquity Inc. is a “hands-on, roll up your sleeves” position, which is dedicated to ensuring the success of the long-term, high impact engagements for our strategic client relationships.  Successful candidates must be capable of leading strategic delivery programs, overseeing multiple work streams within an account, orchestrating cross-functional project teams, and interfacing with numerous key stakeholders.  The Program Manager manages across multiple client programs depending on client size.  This position requires Life Sciences & or Healthcare domain experience.

Responsibilities

  • Maintain consistent and highly successful delivery across all work streams
  • Ensure that project teams are staffed with the desired and complementary skill sets needed to meet client expectations and deliverables
  • Jointly manage performance of project team members (in conjunction with Account Executives, Portfolio Owners, and Discipline Leaders)
  • Work with Operations to identify the right project team, and adapt as needed
  • Provide regular status and financial reporting for the Leadership Team
  • Manage account financials to balance program budgets and achieve or beat ‘as sold’ project margins
  • Exceed client satisfaction expectations across complex engagements
  • Motivate and retain a high performing and engaged project team
  • Drive engagement transitions to grow revenue by client
  • Identify new revenue opportunities through lateral selling, in partnership with the Account Executive to pursue and win new business
  • Support the engagement solutioning process with SMEs in strategic accounts (new and existing)
  • Contribute to the on-going improvement of Mobiquity’s delivery process and methodology

Skills and Experience

  • Proven Client relationship experience with large complex customers
  • 5+ years overall experience in digital solution delivery
  • 3+ years as a Project Manager/Program Director
  • Experience in the Life Sciences and/or Healthcare domain
  • Experience / certification in Scrum or Scaled Agile
  • Experience running medium to large scale global delivery programs with 20-30 people
  • Experience managing and collaborating with global delivery teams
  • Successful track record of growing client revenue
  • Ability to lead a team
  • Capability to multi-task and manage
  • Strong interpersonal skills, written and verbal
  • Ability to develop clear and detailed project plans
  • Financial acumen and ability to work with spreadsheets and complex estimating tools and processes
  • Adept problem-solver; ability to respond quickly and successfully to challenges as they arise
  • Willingness to travel to client locations as required up to 65% 

About Mobiquity

Mobiquity is a digital consultancy that partners with the world's leading brands to design and deliver compelling digital products and services for their customers. Our approach balances human needs with usefully applied technology, unbound creativity with research and analytics, and agile development with strict engineering and security standards. Mobiquity’s end-to-end services consider every dimension of a digital business from marketing to IT, providing strategy, experience design, product engineering, cloud services, and analytics. Mobiquity is an AWS Partner Network (APN) Premier Consulting Partner and has worked with AWS since 2011 to deliver 100% cloud-based innovation to its clients. To learn more, visit https://mobiquity.com.