Digital Product Manager

Customer Experience & Analytics Remote, United States


Description

Job Title: Digital Product Manager

Location: Remote (US), ideally within reasonable distance to Princeton, NJ

Job Description:

Mobiquity is a thriving, growing group of strategists, creatives, and engineers. We are currently looking to add a Digital Product Manager to our team.

Responsibilities:

  • You build trusted relationships with stakeholders to gather and prioritize requirements and define customer experiences across touchpoints
  • You break down the requirements into epics, user stories, acceptance criteria, diagrams, etc. to create a product backlog
  • Work closely with UX/UI teams to define and challenge a customer experience 
  • You challenge stakeholders and business owners on the added value of the requirements, always asking 'Why'.
  • Together with the Designer, you refine the wireframes and designs.
  • Together with CXa and Strategy, you discover new opportunities for our clients
  • Once development has started you work with the team as a Product Owner by proxy for our client with a focus on optimizing/prioritizing product backlog.
  • As you want to deliver high-quality products, you work closely with QA and do in the User Acceptance Testing
  • Experience working with project and requirements management systems (eg JIRA)
  • Work with stakeholders to define product strategies and roadmaps
  • Active participant in product workshops to define customer empathy, need and possible solution
  • Project work in agile teams (with Mobiquity colleagues); for seniors also the role to start at the customer without a direct team and pave the road to further grow the clients with Sales
  • Assist in pre-sales and solutioning, work with sales and pre-sales consultants to solve the analytics part of customer engagements
  • Advocate for the CX team internally within Mobiquity and externally
  • Leverage knowledge of pharmaceutical/healthcare industry and processes to inform product strategy

Requirements:

  • Excellent communication skills
  • Experienced in building product roadmaps
  • Product management experience, especially the ability to prioritize based on an interpretation of usage analytics in order to optimize digital products
  • Cross-channel product management 
  • Proven leadership skills
  • Flexible and able to handle ambiguity
  • Ability to think through and define product strategy
  • Minimum 5-10 years of experience in a similar role
  • Ability to get a product to launch and help define how to listen and iterate for continued growth
  • Ability to conduct user research 
  • Experience in successfully launching a digital product through pilots and for mass consumption
  • Pragmatic, takes initiative, cool under pressure
  • Presentation etiquette 
  • Experience working with  Agile/Scrum software development
  • Experience with UX, design and analytics on a basic level
  • Experience working with project and requirements management systems (eg JIRA)
  • Experience in collecting product requirements 
  • Experienced in creating and managing an experience backlog
  • Product ROI modeling 
  • Create go-to-market/acquisition plans
  • An understanding of when data science & advanced analytics should be applied
  • Marketing background to help create product marketing/communication support
  • Ability to create user journeys

About Mobiquity

Mobiquity is a digital consultancy that partners with the world's leading brands to design and deliver compelling digital products and services for their customers. Our approach balances human needs with usefully applied technology, unbound creativity with research and analytics, and agile development with strict engineering and security standards. Mobiquity’s end-to-end services consider every dimension of a digital business from marketing to IT, providing strategy, experience design, product engineering, cloud services, and analytics. Mobiquity is an AWS Partner Network (APN) Premier Consulting Partner and has worked with AWS since 2011 to deliver 100% cloud-based innovation to its clients. To learn more, visit https://mobiquity.com.  

Mobiquity is a Proud Equal Opportunity Employer

Mobiquity is committed to the principle of equal employment opportunity (EEO) for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Mobiquity are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Mobiquity will not tolerate discrimination or harassment based on any of these characteristics. If you need assistance or an accommodation due to a disability, you may contact us.