MN Custom Homes Careers

About MN Custom

Founded in 2011 by two Bellevue locals, we have grown to become the preeminent Eastside luxury home builder today. Since Day 1 we have been driven by innovation and obsessed with setting our homes apart through their overall design and functionality. We truly get a thrill doing what we love most: building thoughtful homes that inspire community. Learn more about us and see our work at: https://mncustom.com

Why MN?

We pride ourselves on our empowered team environment and dedication to taking care of our people. We believe in setting you up to succeed with clear career progression, learning opportunities, and ownership of your role from the get-go. Accountability is huge for us, and we place a lot of trust in our employees to do the right thing. We believe that a supportive and inclusive culture yields happy people, and happy people are the most successful at what they do.

About This Role 

The Senior People Operations Specialist supports the design, deployment, and administration of operational processes used to deliver people programs and projects. In this role, you will collaborate with stakeholders to provide consultation, process design, and project management of HR program implementations and initiatives like total compensation, benefits, performance management, leave and accommodation management, and training. The Senior People Operations Specialist implements scalable methodologies and systems to optimize HR operations and streamline core processes like onboarding, hiring, offboarding, timekeeping, and others that make up the employment life cycle. You will be the subject matter expert for people systems across the People and Culture team, to include ATS, LMS, HRIS, survey tools, etc., as well as be responsible for day-to-day employee data management and analysis processes to ensure that data is secure and maintained consistent with company policies and privacy regulations and with data integrity and reliability. You will also prepare and deliver required reporting and filings, as requested, and manage the outsourced. 

On a Given Day, Your Work Might Include

• Serves as lead administrator and subject matter expert for HR systems (HRIS, LMS, ATS, Performance Management, Surveys, etc.). Ensures data integrity, functionality is optimized, and systems are integrated for efficiency and an overall positive user experience.
• Researches, recommends and implements scalable methodologies and systems to optimize and streamline HR systems and core processes like onboarding, hiring, offboarding, timekeeping, benefits administration, leave and accommodation management, learning and talent development, and others that make up the employment life cycle.
• Runs reports, analyzes data, makes required filings and provides information to leaders in a usable format.
• Provides excellent customer service to internal stakeholders by monitoring, triaging, and responding to employee inquiries, as well as interfacing with external stakeholders in a method-appropriate and timely manner.
• Manages benefits administration, including open enrollment, leave management, eligibility, and systems management for the company’s various benefit plans.
• Conducts new employee orientation, exit interviews training and/or presentations to employee and manager audiences.
• Manages employee engagement survey, pulse surveys and other survey indexes.
• Provides coaching and guidance to employees and managers regarding policies, processes and performance management. Escalates issues and topics that exceed scope or require evaluation of an exception.
• Oversees/manages payroll vendor to ensure payrolls are paid accurately and on a timely basis.
• Contributes to achieving People Operations strategic objectives by assisting with initiative development, proposal, project plans, project management and execution.
• Maintains strict confidentiality and professionalism when dealing with sensitive or private information.
• Strives for operational excellence and execution of People Operations activities while identifying opportunities for efficiency and automation wherever possible to scale delivery.
• Ensures personnel and other HR records for all employees are complete and in compliance. Audits as necessary or requested.
• Creates and updates department processes to ensure accuracy and completion.
• Maintains and expands knowledge and understanding of existing and proposed federal and state laws/regulations affecting human resource management.
• Models and reinforces actions and behaviors consistent with the Company's values, mission, and culture.
• Collaborates on departmental and cross-functional projects or initiatives as needed or required.
• Performs other related duties as necessary or assigned.

What You’ll Need to Succeed  

• Bachelor’s degree in human resources or other business-related field strongly preferred 
• 5+ years of experience in related human resources role(s) 
• Experience maintaining and enhancing HR systems (HRIS, LMS, ATS, Survey Platforms, etc.), preferably Paylocity, Lattice, Cornerstone LMS, Jobvite ATS, and Gallop. 
• Previous benefits and leave management experience required. 
• Excellent written and verbal communication skills. 
• Excellent organizational skills and attention to detail. 
• Able to prioritize competing projects and deadlines. 
• Excellent relationship building and maintenance skills. 
• Ability to balance business needs and regulatory compliance with a commitment to providing outstanding customer service to optimize the employee experience. 
• Ability to successfully apply a growth mindset to enhance individual, team, and/or organizational outcomes; independently owns self-development and seeks out opportunities for growth.
• Demonstrated focus on continuous improvement with an interest in innovation and invention.
• Demonstrated ability to collaborate effectively with team members and cross-functionally across the company to work toward achieving strategic goals. 
• Firm understanding of state-specific employment laws, and applicable Federal laws and regulations. 
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies to internal policies and procedures. 
• Strong analytical and problem-solving skills with a commitment to producing data-driven results. 
• Ability to effectively (re)prioritize tasks based on competing urgencies or needs. 
• Proficient in Microsoft Office Suite. 

Physical Requirements  

• This position requires frequent use of a computer, including keyboard functions and visual acuity of 20 inches or fewer on a daily basis 
• Prolonged periods sitting at a desk and working on a computer
• Be able to lift up to 10 pounds on occasion with or without accommodation

Employee Benefits  

• 100% covered employee premiums for medical and dental self-coverage
• 100% employer-paid life insurance
• 100 % employer-paid long term disability insurance
• Paid medical and family leave
• Critical illness insurance
• 401(K) with generous company match, no vesting schedule, and access to professional financial advisors 
• 20 days of PTO & 9 holidays 
• New iPhone for your personal and business use
• Free onsite parking
• Company paid events
• Complimentary snacks & beverages 

Hours & Compensation  

This is a full-time position paying $85,612 – $128,412. The base salary range represents the anticipated low and high end of the salary range for this position. Individual placement within a salary range will vary based upon factors including but not limited to candidate experience, knowledge, individual, skills, and organizational performance.  

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At MN Custom Homes we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. 

MN Custom Homes is an equal opportunity employer