Metropolitan Transportation Authority Careers

Description

• Provide oversight and management of the Enterprise Asset Management suite of tools such as Hexagon EAM/Maximo etc. by closely working with LIRR Operating departments, MTA HQ, MTA IT and other agencies for reliable, stable and continued operations. Serve as a lead for the EAM process, systems and application.
• Develops detailed process flows to show processing logic for business requirements.
• Ensure the functionality of the application meets the needs of end user.
• Contributes to the development of test plans and participates in post-implementation reviews to ensure requirements are met.
• Writes documentation that describes implementation and operating procedures to aid in user training and troubleshooting issues.
• Participates in systems design, working within an established framework to maximize system efficiency. 
• Coordinates with business users and IT to resolve systems issues and advance development projects.
• Develop materials to support user training on new or revised systems/applications.
• Conduct system tests when products are upgraded to ensure the integrity of the existing functionality including performing quality control audits and checks.
• Participates in the feasibility analysis for systems/applications enhancements and to determine how applications and processes can be improved.
• Serve as a technical lead and acts as a project manager for EAM projects. 
• Reviews, analyzes, and modifies systems, including encoding, testing, debugging and installing for a large-scale system. Maintains records to document the system and revisions.
• Acts as a liaison between end user and IT, arranges for technical support and problem resolution.
• Participates in user training as appropriate, on new or revised systems/applications.
• Coordinate with GIS teams to ensure EAM systems are enhanced with location information.
• Represent LIRR in working committees at the MTA and industry for all EAM related efforts.
• Ensure the EAM data/information and the program is sustained within LIRR.
• Champion change management and use influence, experience, education to develop strategic communication and manage stakeholder engagement.
• Develop and motivate personnel within the department.  Provide career development for subordinates.  Provide prompt and effective coaching and counseling.  Responsible for discipline/termination of employees when necessary.  Review direct reports and approve performance appraisals.
• Promote safe work practices and provide safe working conditions.
• Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.
• Ensure a safe working environment and adherence to guidelines of company safety policies and procedures. Lead by example.
• Provide oversight of time and attendance.
• Must be available to work extended hours for unplanned work, emergencies, etc.
• Perform other assignments as requested by Senior Management.

• Bachelor’s Degree in computer discipline or information science. Demonstrated, directly related experience may be considered in lieu of a degree subject to approval.
• Possess approximately 7 to 10 years of system/application experience.
• Must possess progressively responsible related management/supervisory experience (approximately 2 to 3 years).
• Must possess experience in solving complex data and provide solutions to business problems.
• Must have working experience with enterprise applications and/or EAM suite of tools, such as Infor EAM, Maximo etc.
• Must have working experience with database management products and applications.
• Strong background in dashboard platforms like Tableau, PowerBI and others.
• Must have experience in analytics tools that utilize the data to provide actionable insights into operational efficiency and other key business performance metrics.
• Must possess strong management skills with the ability to effectively communicate ideas and concepts as well as facts and to identify priorities and organize activities accordingly. 
• Must be self-motivated, with the ability to oversee and motivate others and influence decisions, capable of identifying problems and recommending alternative solutions.
• Must be able to demonstrate a high level of initiative, professional integrity, and demeanor.
• Must possess the ability to work independently as well as in groups to achieve defined goals and objectives.
• Must possess strong human relations, communication (both written and oral), and interpersonal skills with the ability to effectively communicate at all levels of the company and with outside agencies.
• Must possess strong organization, problem-solving, administrative and management skills with ability to effectively manage multiple tasks simultaneously.
• Must possess experience with quality control and auditing of systems and applications. 

• Master’s Degree in computer discipline or information science.
• Must possess progressively responsible asset management experience in rail road operations.
• Enterprise Application experience is preferred.
• Working experience with SQL is preferred.
• Knowledge of asset management software and processes, geospatial methodologies, GIS, GPS, RS, LRS, enterprise system architecture, spatial and relational databases, and mobile technology implementation.