Metropolitan Transportation Authority Careers

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.    

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The Emerging Talent Programming Coordinator supports the delivery of high-quality emerging talent programs by coordinating logistics, communications, and stakeholder support. This role exists to ensure interns, emerging talent participants, and managers experience a consistent, engaging, and well-supported pipeline while contributing to program branding and continuous improvement.

Responsibilities:

• Coordinate logistics for emerging talent programming, including onboarding, orientations, tours, development sessions, trainings, and offboarding, to ensure smooth execution.
• Serve as a primary day-to-day point of contact for interns, emerging talent participants, and hiring managers, ensuring timely responses and issue resolution.
• Support the intake, organization, and coordination of requests for programming engagement to maintain alignment with program priorities and capacity.
• Maintain accurate, current program documentation, program records, trackers, contacts, calendars, and resources to ensure consistent information sharing across internal partners.
• Support manager and participant education efforts through office hours, kick-off sessions, and program communications to drive clarity and engagement.
• Track and report on program KPIs such as participation, satisfaction, and engagement to support program evaluation and improvement.
• Assist with identifying experience gaps and opportunities for enhancement based on participant and manager feedback.
• Partner with the Emerging Talent Branding Coordinator and greater Talent team to support light branding efforts (e.g., program promotion, storytelling, content sharing) that highlight program experiences.
• Support coordination with external programming partners and escalate issues as needed to ensure continuity and quality of program delivery.
• Performs other duties as assigned

Required Qualifications:

Required Knowledge/Skills/Abilities:

• Demonstrates strong organizational and time-management skills, with the ability to coordinate multiple activities, meet deadlines, and support program execution.
• Experience supporting cross-functional teams, managing workflows, and coordinating program-related logistics to ensure smooth delivery.
• Strong communication and interpersonal skills, with the ability to engage effectively with interns, managers, internal stakeholders, and external partners.
• Demonstrated ability to work effectively in a high-volume, fast-paced, and stakeholder-facing environment.
• Ability to track, organize, and support reporting on program participation, satisfaction, and engagement metrics.
• Proficiency in and/or ability to quickly learn to work with stakeholders at all levels of the organization.
• Proficiency in and/or ability to learn to manage short- and long-term projects efficiently and accurately.
• Demonstrated proficiency in or ability to learn Microsoft Office Suite or comparable applications, including Word, Excel, PowerPoint, and Outlook.

Required Education and Experience:

• High School diploma with two (2) years of experience supporting programs, coordination, or administrative operations in a fast-paced environment
• Associate’s degree with one (1) year of experience supporting programs, coordination, or administrative operations in a fast-paced environment
• Bachelor’s degree; an equivalent combination of education and experience may be considered in lieu of a degree

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial

Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.