Metropolitan Transportation Authority Careers

JOB INFORMATION

Resume Due Date:        December 1, 2024

Functional Job Title:     Image Analyst

Department/Division:    ITS/Tolling/Tolling Operations

Work Location:              Randall’s Island

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

COMPENSATION

Earnings Potential:       $58,827- $77,210

Hay Points:          282

Overtime Eligibility:     Eligible for paid overtime in accordance with FLSA

RESPONSIBILITIES

Under the direction of the Manger Performance Measurement, the Image Analyst is responsible for image audits of Triborough Bridges and Tunnels Authority’s (TBTA) Central Business District Tolling Program (CBDTP) and Open Road Tolling (ORT) toll collection systems.

This position is intended to identify issues with image capture and quality and quickly address their rectification.

The Image Analyst will work to ensure that all images collected by both toll collection systems are processed and reprocessed as needed and that Key Performance Indicators (KPI) requirements related to image capture are being met by the contractor.

The Image Analyst will also periodically review the image review process of the contractor for both ORT and CBDTP systems to identify inefficiencies and potential training issues.

QUALIFICATIONS

Bachelor’s degree from an accredited college in business, technology, engineering or another related field

Additional years of experience can be substituted in lieu of education

One (1) year of relevant finance/ auditing, technical experience, or tolling and Intelligent Transportation Systems experience or related field

Perform trend analysis and quantitative reviews

Proficiency in Microsoft Office Suite of applications, particularly Excel

Ability to identify image quality issues and report them

Ability to learn quickly and work independently and in a team environment

General understanding of audit and QA procedures
 

PREFERRED

Knowledge of or experience with performance measurement roles

Effective research, analytical, writing abilities and communication skills

Knowledge of computer software and hardware systems and their application in an operating environment

Knowledge and understanding of toll collection systems

Microsoft Power Apps, Power BI or other reporting tools like Tableau

OTHER INFORMATION

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).

Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).  

HOW TO APPLY

MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link.

Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.