Manager Control Desk, Elevators and Escalators
Description
Job Information: 9461
Title: Manager Control Desk, Elevators and Escalators
First Date of Posting: 11/18/2024
Last Date of Filing: 12/09/2024
Authority: TA
Department: Subways
Division Unit: Elevators & Escalators
Reports To: Superintendent, Elevators & Escalators
Location: Various
Hours of work: Managerial
Compensation:
Salary Range (Grade F/479): $81,780 - $116,074.
Responsibilities:
This position is responsible for managing the 24X7 control desk operations, remote monitoring system access, maintenance and repair of equipment, EAM operations and other divisional support functions. This position requires prompt response to emergencies, ensure efficient deployment of personnel responding to outages and maintenance work and ensure the accurate collection of response data. The position will be responsible for management and maintenance of remote monitoring equipment and repairs and conversion of RMS systems. Interface with technology and information systems to improve EAM by identifying performance parameters to be tracked and used in reports, reviews of response efficiency and formulate plans for improvement. Monitor the reporting of data on present and planned outage information sent the MTA Website to ensure accuracy and enable customers to plan for alternatives. Conduct and respond to division safety tasks, payroll liaison, policies and procedures and other supporting functions.
Responsible for of maintenance, inspection, and repair operations, including emergency response, for Elevators & Escalators (E&E) equipment installed in stations and buildings in one of four zones that encompass New York City Transit. The primary purpose of the position is to ensure the safe and efficient implementation of the unit's maintenance and repair plans and the prompt response to customer accidents and entrapments during off-tour. The position will manage off-tour operations within his/her assigned zone, including planning, labor relations, human resources, materials management, and safety. The major objectives of this position are to meet operational requirements for availability, reliability, and safety. The incumbent must be prepared to react/respond to emergencies and other critical occurrences as required, 24 hours 7 days a week.
Education and Experience:
A bachelor’s degree from an accredited college in a major field of study.
Eight (8) years of full-time related experience, of which three (3) years must have been in a managerial/supervisory capacity; or
A satisfactory combination of education and experience.
Desired Skills:
Thorough knowledge of electro-mechanical equipment, elevator and escalator construction, design and repair, project management, maintenance management techniques, NYCT budget practices, material procurement procedures, other subway divisions, safety rules and labor contracts. The ability to solve complex maintenance problems, and to effectively allocate and manage maintenance resources throughout an assigned area within the Subway system.
Selection Method:
Based on evaluation of education, skills, experience, and interview.
All appointments, with the exception of the Department of Subways employees on MABSTOA payroll, will be made on the NYCT payroll.
Other Information:
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity:
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.