Metropolitan Transportation Authority Careers

This position is eligible for teleworking, which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.    

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

The Senior Associate, Office of Construction Oversight and Audit Services, will partner closely with the Office of Construction Oversight (OCO), Engineering Audit Officer (EAO), and Audit Services to strengthen quality assurance, enhance reporting systems, and drive departmental performance. This role helps ensure compliance with standards, enhances communication across teams, and manages special initiatives aimed at modernizing workflows.

This position will also be responsible for enhancing inter and intra-office communications. The Senior Associate, Office of Construction Oversight and Audit Services, will support the Department’s efforts to ensure departmental standards are met on a timely basis. The job will also require performing audits of City-funded capital projects to support the approvals work of the EAO and other audit support as needed. In addition, the Senior Associate, Office of Construction Oversight and Audit Services, will review the reports of the OCO and Independent Engineer Consultants (IEC) to ensure clear messaging. The incumbent will lead the development and revision of departmental Standard Operating Procedures (SOPs), establish effective tracking systems to monitor Key Performance Indicators (KPIs), and spearhead modernization initiatives, including the digitization of departmental files. The role also includes managing special projects aimed at improving operational efficiency and providing audit support as needed.

Responsibilities:

• Support continuous improvement of QA processes and reporting tools within OCO and Audit.
• Design and implement effective tracking tools and reporting systems to monitor KPIs and SOPs, and maintain dashboards and departmental initiatives.
• Review and refine reports produced by the OCO and IEC to ensure clarity, accuracy, and consistency including Committee and Board reports.
• Enhance internal and external communication channels to ensure seamless coordination across divisions.
• Act as a liaison among OCO, Audit, IECs, contractors, and other stakeholders.
• Enhance communication workflows within and across department teams; draft memos, presentations, briefings, and correspondence as required.
• Lead special projects focused on operational efficiencies, including the digitization and modernization of departmental files and processes, and other initiatives as assigned.
• Perform policy research and analyze data to support strategic decision-making.
• Prepare Audit Committee and Board materials, including talking points. Acts as a liaison with the Chairman’s Office to ensure materials are provided on a timely basis.
• Conduct audits of City-funded capital projects as required by City Comptroller Directive 7.
• Organize departmental programs, tours, lunch and learns, opportunities for training, and interaction between the internal Contracts and Operational Audit teams.
• Provide additional management. support and complete related assignments as needed.

Qualifications:

Knowledge/Skills/Abilities:

• Excellent written and verbal communication skills.
• Must know Adobe Acrobat and basic database skills that enable the user to run queries and export reports.
• Demonstrated proficiency in Microsoft Office Suite, i.e., Word, Excel, PowerPoint,
• and Outlook or comparable applications.
• Demonstrated analytical capabilities and quantitative skills.
• Prior experience with researching industry practices and trends.
• Demonstrated ability to complete short- and long-term projects effectively and as
• efficiently as possible.
• Demonstrated the ability to communicate effectively with key internal and external
• stakeholders.
• Excellent organizational and presentation skills.
• Demonstrated ability to work in a high-profile, high-pressure environment.
• Demonstrated ability to communicate and interact well with external agencies.
• Strong analytical skills, with experience using reporting tools, spreadsheets, or BI
• platforms.
• Familiarity with capital projects and audit procedures.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Required Education and Experience:

• Bachelor’s degree in a related field.
• Minimum 5 years of related or relevant experience in auditing, public sector operations, communications, policy analysis, or project management. Candidates with a minimum of three (3) years of related experience and a Master’s degree in
• Business or Public Administration/Policy, Management, Communications, or a related field, which may substitute for up to two (2) years of related experience, may be considered.

Preferred:

• Master’s degree in Public or Business Administration, Engineering, Accounting, or a related graduate degree.
• Prior experience working in a large, multi-faceted, fast-paced organization or governmental body.
• Proven experience developing SOPs and performance tracking tools
• Familiarity with the MTA’s policies and procedures

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.