Supervisor Stations - HDC Operations -Stations

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Description

Position at New York City Transit

Title:  Supervisor Station Level I/II Heavy Duty Cleaning Team (HDC) JOB ID#13845

Job Information

First Date Filing: 11/21/2025
Last Date of Filing: 12/05/2025
Authority: TA
Department: Subways
Division/Unit: Station Environment and Operations
Reports to: DCSM/GSM/DGSM/GSS
Work Location: 90 Quay Street (Mobile Wash Depot)
Hours of Work: Various

 "THIS POSITION WILL BE OPEN TO ALL EMPLOYEEES CURRENTLY SERVING AS A STATION SUPERVISOR LEVEL I OR II"

Position Overview:
The Station Supervisor is responsible for overseeing the daily, weekly, and monthly performance of the HDC (Heavy Duty Cleaning) team. This role ensures timely dispatch and resolution of nonconformities related to scrubber machines, maintains compliance with operational standards, and coordinates vendors dispatches and repairs to support the efficient operations of in-service availability of scrubber machines. The supervisor also leads performance tracking, field analysis, and continuous improvement initiatives.

Key Responsibilities:
Daily Operations
  • Monitor HDC schedule to ensure nonconformities are dispatched using FIFO methodology.
  • Prioritize stations with 3+ nonconformities and validate ticket legitimacy to prevent misuse.
  • Review field findings related to machine integrity, user behavior, and environmental factors.
  • Prepare bi-weekly root cause reports for DGSM meetings.
  • Ensure alignment and engagement of supervisors, vendors, and cleaners with operational goals.
Weekly Oversight
  • Track and dispatch weekly nonconformities in EAM.
  • Identify high-priority stations and top recurring issues.
  • Reconcile completed work orders with vendor invoices to ensure compliance and accountability.
  • Analyze root causes and recommend corrective actions.
 
3rd HDC Team Management
  • Oversee the 3rd HDC Team responsible for:
    • Visiting stations with multiple machines or trouble reports
    • Performing minor repairs and adjustments
    • Reporting findings and generating vendor tickets
  • Support HUB stations by ensuring machines are operational and defect-free.

Compensation:

Station Supervisor I   - (Lateral Transfer)

Station Supervisor II   - (Lateral Transfer)

Education and Experience:

Station Supervisors who have one (1) year in title.

Desired Skills:
• Proven experience operating and resolving issues with scrubber machines
• Background in operations, maintenance, and facilities management
• Strong analytical and reporting skills (EAM, Power Bl preferred)
• Effective communicator with strong coordination and team leadership skills
• Ability to manage multiple priorities in a fast-paced environment

Selection Method:

Based on evaluation of education, skills, experience and interview.

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

 Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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