Staff Analyst Series - Special Investigations & Review
Description
Job Information
Title: Staff Analyst Series -Confidential
First Date of Posting: 02.26.2026
Last Date of Filing: Open till filled
Authority: OA
Department: Special Investigations & Review
Division/Unit: Special Investigations & Review
Reports to Vice President Special Investigations & Review
Work Location: 130 Livingston Street
Hours of Work: 9:00am-5:00pm
Compensation
Staff Analyst Series
Assoc. Staff Analyst (OA): $93,453 - $121,004
Staff Analyst II (OA): $82,673- $92,077
Staff Analyst I (OA): $71,203 - $84,295
Responsibilities
The Office Assistant provides comprehensive administrative support to the VP to ensure the efficient and effective operation of the office. This role handles sensitive and confidential information, documents incoming complaints, coordinates organizational complaint tracking, and ensures the orderly distribution of assignments.
The Office Assistant maintains the case tracking system and investigations database, manages calendars, and oversees secure filing and record‑keeping practices. They create analyses of investigation progress, monitor key departmental priorities, prepare weekly caseload summaries, and generate monthly and annual reports of open cases.
This position supports all onboarding and offboarding processes for personnel and is responsible for drafting, formatting, and distributing accurate and professionally prepared correspondence.
Serving as the primary point of contact for internal and external inquiries—whether in person, by phone, or via email, the Office Assistant ensures timely and thorough follow‑up to closure. The role may also participate in investigative interviews as needed.
The Office Assistant must uphold the highest levels of confidentiality, discretion, and professionalism in all aspects of the work.
Education and Experience
Associate Staff Analyst
A Master’s degree from an accredited college with a major in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and ONE(1) year of satisfactory fulltime professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, fiscal management or in a related field; OR
A Baccalaureate degree from an accredited college and THREE (3) years of satisfactory full-time professional experience in the areas described in 1 above.
Staff Analyst I & Staff Analyst II
A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or
A baccalaureate degree from an accredited college or university and two years of satisfactory fulltime professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above; or
A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or
A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.
Desired Skills:
Excellent presentation, communication, and writing skills
Proficiency in technical writing, and data analysis, data entry reporting
Fluency in Microsoft Office applications, especially Excel and Word and GIS
File and records management, task prioritization, and workflow organization
Knowledge of New York City Transit subway and/or bus system and the geography of New York City are highly desirable.
Selection Method
Based on evaluation of education, skills, experience, and interview.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.