Metropolitan Transportation Authority Careers

ABOUT THE AGENCY

MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees.

Metro-North Railroad reserves the right to remove this posting before the Application Deadline.

JOB SUMMARY

Ensure system-wide compliance with safety regulations, policies and procedures, Operating Rules, and training programs. Promote safety of MNR employees, customers, and the community and facilitate the achievement of MNR agencywide and departmental safety goals through the development, coordination, and implementation of safety/accident prevention activities and programs. This includes, but is not limited to: Conducting systemwide field safety audits and inspections of stations, yards, shops, and the right of way on all shifts; investigating employee and customer injury and incident reports; identifying appropriate corrective actions in collaboration with MNR operating departments and following through to ensure effective implementation; ensuring appropriate recordkeeping and reporting of incidents, injuries, audit/inspection findings, and corrective actions in collaboration with other OSS teams; conducting customer and community outreach; participating in investigation of operational incidents; and developing, implementing, and monitoring the effectiveness of new initiatives to enhance employee and customer safety.

DUTIES AND RESPONSIBILITIES

• Promote customer, employee, and contractor safety through inspections and observations systemwide during all shifts, 7 days a week as required, including:  Perform field safety inspections and audits of stations, yards, shops, other facilities, and locations along the MNR right of way to ensure a safe working environment and adherence to safety policies and procedures; includes assessing safety and regulatory compliance of daily operations, projects, facilities, and work activities. Conduct programmed audits of MNR’s System Safety Program Plan and departmental Safety Action Plans, including field- and office-based audits. Conduct regular efficiency testing (ETS). Conduct and/or participate in targeted audits of personnel working on the right of way to evaluate compliance with the roadway worker protection program and other safety related rules and procedures. Ensure inspections/audits are conducted to cover locations systemwide on all shifts and days of the week.
• Provide safety-related technical assistance and oversight to all departments, serving as a key point of contact for OSS. Lead District Safety Committees and support other safety committees as required. Collaborate with operating departments to lead Safety Focus events and other safety reviews with the workforce and to support department-specific safety initiatives. Investigate reported Safety Concerns and other emergent safety issues on site as required. Provide oversight to ensure operating departments track and correct deficiencies identified through the incident/injury reporting process, District Safety Committees, Safety Concerns process, audits/inspections, and other initiatives and findings. Ensure appropriate documentation and recordkeeping of all investigations, findings, corrective actions, etc.
• Assist OSS Investigators in investigation of operational incidents and other events/issues; ensure site safety in collaboration with operations. Support incident review preparation, delivery, and follow up. Support concurrent investigations and joint research with external stakeholders/agencies as required.
• Conduct customer and community safety outreach in the field, in collaboration with other OSS teams.
• Provide 24/7 phone coverage for OSS on a rotating basis, handling calls from the MNR OCC regarding operational incidents, injuries, and other critical matters. Respond to emergencies in the field and perform other assignments as requested. Provide support to operations in the field during planned or unplanned events that affect operations. Support Situation Room or related emergency coverage as required.
• Collaborate with OSS compliance and analytics teams on analysis to identify safety trends. Research, develop, and implement new initiatives, programs, work methods, and equipment/materials/PPE to support employee and/or customer safety.
• Performs other duties as assigned
• Complies with all policies and standards
• May be required to work hours outside regular work hours, as applicable
• Observes the work performed by contractors, as applicable
• Reviews invoices and approves them if the work has contractual standards, as applicable
• Addresses performance issues with the contractor when possible, as applicable
• Escalates issues to other parties when needed, as applicable

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of applicable regulations, including FRA, OSHA, EPA, NYC and NYS health, or equivalent
• Ability to perform field safety inspections/evaluations of work operations
• Ability to develop and implement safety programs and procedures
• Strong organizational and coordination skills with the ability to work independently and to manage multiple projects while adhering to deadlines
• Working knowledge in Microsoft Office or equivalent applications
• Excellent oral and written presentation and communication skills
• Strong leadership skills with the ability to make decisions in a fast-paced and demanding environment
• Demonstrated problem-solving and analytical skills
• Strong interpersonal skills with the ability to communicate effectively with various departments and all levels of management throughout Metro-North, other MTA Agencies, and external stakeholders
• Strong leadership skills with the ability to foster teamwork and effective working relationships
• Ability to maintain a high degree of confidentiality and discretion
• Ability to adjust work schedule to accommodate special projects as necessary, including periodic night shifts and weekend coverage
• Ability to respond to emergencies 24 hours a day, 7 days a week and to be on call on a rotational basis
• Valid driver’s license and ability to travel to various locations during work hours

The following is/are preferred:

• Transportation industry experience
• Knowledge of railroad operations

REQUIRED EDUCATION AND EXPERIENCE

• Associate’s Degree (AA) in Business Administration, Safety, Public Administration, Emergency Management or related field. Demonstrated equivalent experience, education and/or technical credentials to include an additional two years of related experience may be considered in lieu of degree.
• Minimum 3 years of experience related to the responsibilities of the position, such as any or a combination of the following: developing, evaluating, and/or implementing system safety program plans; experience in a railroad operating environment with responsibility to ensure safe operations; experience developing and/or implementing safety, environmental and/or health programs; and/or other related experience.

LICENSES AND CERTIFICATIONS

Required:

• Valid Driver’s License
• Ability to obtain Transportation Safety Institute (TSI) certification within 1 year of hire (or current certification) within 1 Year
• Ability to complete qualification in MNR Roadway Worker Protection/Supervisor Roadway Worker Protection, Operating Rules, and Blue Signal Protection/Supervisor Blue Signal Protection within 1 year of hire (or current qualification) within 1 Year

Preferred:

• Completed Transportation Safety Institute (TSI) certification
• Current qualification in MNR Roadway Worker Protection, Supervisor Roadway Worker Protection, Operating Rules, Blue Signal Protection, and/or Supervisor Blue Signal Protection

BENEFITS - Managerial Benefits

Transportation & Financial Benefits

• Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
• Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.
• Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

• Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.
• Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

• Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
• Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

• Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.
• Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.
• Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

OTHER INFORMATION

• Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
• Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
• Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
• To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.

HOW TO APPLY:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.