Director -Operational Compliance & Procedure
Description
Job Title: Director – Operational Compliance & Procedure | Department: Maintenance of Equipment |
MTA Agency: Metro-North Railroad | Primary Location(s): New York, NY |
Salary Range: $133,519- $166,899 | Regulated/Safety Sensitive: Non-DOT Regulated/Safety Sensitive |
Union Affiliation: Non-agreement | Closing Date (if applicable): Until Filled |
Shift (if applicable): | Title 55-a (yes or no): Not Applicable |
Other: Telework eligible |
|
ABOUT THE AGENCY
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities for its employees.
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.
JOB SUMMARY
This position directs all administrative activities for the Maintenance of Equipment (MofE) department including its operational compliance & procedural functions, ensuring adherence to corporate policies and regulatory requirements. It is responsible for maintaining financial efficiency across MofE operations. The role includes preparation, oversight, and implementation of guidelines associated with the department's operating budget, as well as capital-funded initiatives. It also ensures full compliance with all Federal Railroad Administration (FRA) mandates, including drug testing programs and Qualified Maintenance Person certifications. Additionally, the position oversees the integrity and accuracy of Asset Management Systems, ensuring all maintenance events are properly documented, processed, and compliant with applicable regulations and standards.
DUTIES AND RESPONSIBILITIES
- Prepare and oversee the MofE Annual Operating Budget, Operating Capital and Capital budget submissions. Monitor and control annual departmental non-payroll expenses, coordinating with internal and external senior leadership to ensure fiscal accountability. Work as liaison with the Office of the Chief Administrative Officer to assist in achieving corporate goals.
- Compile and monitor statistical data to address current budget issues and develop budgetary guidelines that ensure proper accountability. Develop and monitor payroll expense information including statistical information on a weekly, monthly, or annual basis. Directs the implementation of employee availability monitoring and improvement of overall availability for the MofE Department.
- Identify departmental resource needs (i.e. new capital programs, equipment procurement, rehabilitation, and modifications to rolling stock). Coordinate all departmental equipment purchasing requests and ensure these requests are submitted in Operating and Operating Capital Budgets. Coordinate and monitor nonstock requisitions and contractual services expenses to ensure budget impacts are processed for department.
- Position Control – Direct and manage changes to budgeted positions within department (approximately 1,700 agreement and non-agreement positions). Direct, manage, and approve all related position update requests (PUR) to ensure alignment with budgeted staffing levels. Coordinate departmental workforce adjustments during financial planning cycles, and support the preparation and justification of proposed headcount increases. Ensure vacancy levels are monitored and maintained so hiring plans remain within approved budget limits.
- Serves as the liaison for major departmental projects and enterprise-wide process changes including implementation to the Kronos payroll system to include training and establishing *Responsibilities % TIME Essential Function departmental policies and documentation. Provide necessary oversight and management of FRA-regulated functions, including mandatory drug and alcohol screening and qualified maintenance person (QMP) compliance. Represent the Mechanical Department in any MTA related initiatives as a subject matter expert, ensuring alignment, assessing operational impacts, and driving necessary policy and procedural updates.
- Coordinate Field Service Report Warranty Program billing and all costs associated with preacceptance of rolling stock. Ensure all third-party expenses are billed according to contractual agreements.
- Prepare policy and procedure documentation for distribution to field locations. Establish internal controls for processes managed by departmental budget group, to include payroll processing, non-payroll expenses and contractual compliance.
- Coordinate Asset Management System transition to EAM – Hexagon system. Ensure the current and accurate documentation of rolling stock maintenance events. Work as a liaison to ensure all needs of the department are identified and accurately established to meet the best practices for the department in the new asset management system (AMS). Work as a liaison with IT for all MofE needs and modifications to the current legacy systems as well as establish replacement systems.
- Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manager team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.
- Performs other duties as assigned
- Complies with all policies and standards
- May be required to work hours outside regular work hours, as applicable
- Observes the work performed by contractors, as applicable
- Reviews invoices and approves them if the work has contractual standards, as applicable
- Addresses performance issues with the contractor when possible, as applicable
- Escalates issues to other parties when needed, as applicable
KNOWLEDGE, SKILLS AND ABILITIES
Required:
- Excellent working knowledge of Finance and financial systems, including Payroll, General Ledger, Budgets, Contracts, etc.
- Demonstrated ability to design various financial sub-system reports tailored to meet Mechanical Department strategic needs.
- Expert Management analytical skills for unit costing, variance analysis, cost benefit analysis, statistical cost allocation.
- Must have the ability to identify target areas for management action in the areas of cost reduction or operational improvements.
- Must have the ability to be flexible and work effectively under pressure from within and outside the department.
- Effective leadership skills in communication, judgement, and organization planning.
- Strong oral and written communication skills.
- Excellent working knowledge of Microsoft Office and/or comparable applications.
- Must be able to work in a high profile/high pressure environment
- Strong interpersonal skills and the ability to interact with internal departments and outside agencies.
- Must be able to implement and participate in Metro North's Priority One Safety Program.
The following is/are preferred: None
REQUIRED EDUCATION AND EXPERIENCE
- Bachelor’s Degree in Arts/Sciences (BA/BS) in Finance, Accounting, Business, or related field. Demonstrated equivalent experience, education and/or technical credentials may be considered in lieu of degree to include an additional four (4) years of experience.
- Minimum 10 years of progressive experience with financial, administrative, and operational systems in an operations or transportation environment.
- Minimum 7 years managing a professional/ diverse workforce
The following is/are preferred:
- Master’s degree in Arts/Sciences (MA/MS) MBA in Accounting, Finance or related field.
LICENSES AND CERTIFICATIONS
Required:
- Valid Driver’s License
OTHER INFORMATION
- Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
- Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.
- Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
- To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.
EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.
HOW TO APPLY:
For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.
For External Applicants: Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.