Director Construction Controls & Oversight (DSO)

Construction New York, NY


Description

Position at MTA Construction & Development

JOB TITLE:

Director, Construction Controls & Oversight

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/Delivery Service Office

REPORTS TO:

Vice President, Program Executive

WORK LOCATION:

2 Broadway and field locations (various)

HOURS OF WORK:

Thursday-Monday or Friday-Tuesday or as required (7.5 HR/DAY)

JOB FAMILY: CON

GRADE: 006

SALARY RANGE:

$129,446 to $161,807

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

 

MTA Construction & Development reserves the right to remove this posting before the application deadline.

 

Agency Mission
 

MTA Construction & Development (C&D) is responsible for the planning, development, and execution of all capital construction projects across the MTA region. Through centralized oversight and management of the MTA's $68.4 billion Capital Program, C&D ensures the efficient delivery of critical infrastructure projects that support the region's vast transportation network. As part of the Metropolitan Transportation Authority, the largest transportation network in North America, C&D plays a key role in modernizing and expanding services that support 15.3 million residents across New York City, Long Island, southeastern New York State, and Connecticut. C&D is committed to delivering safe, innovative, and cost-effective capital projects that enhance the customer experience and strengthen the reliability and resilience of the MTA system.

 

Telework

 

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

 

Job Summary

 

The Director of Construction Controls & Oversight monitors and oversees weekend capital construction activity primarily on the NYC Transit (NYCT) system. This includes ensuring the effective deployment of construction flaggers, work trains, and track access ("General Orders") across a wide portfolio of projects; ensuring construction activity is occurring in a safe manner and in compliance with MTA C&D and NYCT procedures; and escalating issues to senior leadership as needed. The role is responsible for documenting and directing real‑time weekend operational oversight, emergency response coordination, resource planning, field support, and reporting. The Director plays a critical role in ensuring track access readiness, operational consistency, and process improvements that enhance construction productivity.

Responsibilities

Weekend Force Account Coordination & Safety Oversight

 

Provide weekend operational support, safety & security assurance, and construction compliance oversight, coordinating in real time with C&D and NYCT to ensure safe, efficient execution and adherence to planned service changes.

 

Serve as the primary emergency contact for all weekend operations, managing realtime issue resolution for track access, work train coordination, and field challenges, while elevating emergency management, safety & securitycritical issues to the Office of Safety Oversight and major operational impacts to the  Delivery Services Office as appropriate.

 

Proactively check in with active weekend construction projects to confirm project work commencement and completion, project access, resources, and support were received as planned, escalating systemic or recurring issues to C&D leadership.

 

Identify, troubleshoot, and resolve operational issues in real time, escalating to appropriate C&D and NYCT leadership when necessary.

 

Building and maintaining supportive and collaborative working relationships with project teams and operational divisions is necessary for effective project delivery.
 

Ensure clear, consistent communication and proper dissemination of critical information.

 

Coordinate daily with NYCT, B&T, Railroads, and C&D teams to maintain continuity of service, respond to schedule changes, and ensure project execution aligns with delivery and safety governance standards.

 

Partner with C&D Safety Oversight to identify process enhancements that increase worksite safety.

 

Reporting & Construction Compliance

 

Collect, review, and consolidate night and weekend operational data into clear reporting packages that highlight safety performance, resource deployment, access utilization, and operational challenges for C&D and NYCT leadership.

 

Lead weekly retrospective meetings that surface and resolve systemic or recurring issues.

 

Create, maintain, and utilize summary tracking tools.

 

Prepare and distribute consolidated weekend operations reports.

 

Support and participate in projects and other assigned transit-related initiatives.

 

Contribute to the continuous improvement of processes, applications, and tools to maximize track access utilization, force account resource fulfillment, and construction productivity.

 

Provide field oversight and monitoring of construction activities performed during planned outages, shutdowns, General Orders (GOs), track access windows, and service diversions.

Ensure contractors, consultants, and project teams maximize productivity during limited access periods and adhere to approved work plans.

Monitor outage execution, workforce deployment, equipment utilization, and production rates to verify efficient use of available work windows.

Identify and help resolve field issues that may impact productivity, schedule, safety, or operational requirements during outages and shutdowns.

 

Review outage performance and prepare post-outage assessments documenting accomplishments, productivity metrics, and opportunities for improvement

Monitor and ensure contractor compliance with track access requirements, work limits, and operational constraints.

Support the development and implementation of outage productivity initiatives, performance scorecards, and reporting dashboards.

Analyze outage utilization trends and recommend strategies to improve construction efficiency, resource allocation, and project delivery performance.

 

Develop lessons learned and best practices to improve future project execution.

 

Education and Experience

 

A Bachelor's degree in Transportation, Urban Planning, Business, Public Policy, Construction Management, Finance/Economics, or a related field.

A Master's degree in Construction Management, Project Management, public policy, public administration, public affairs, or business administration is strongly desired.

Must have a minimum of ten (10) years of experience in Transportation Planning or Budgeting, Infrastructure, Finance, Planning, or a related field.

Must have a minimum of six (6) years of managerial experience.

Competencies:

Familiarity with the MTA network and/or the MTA Capital Program.

Experience with construction management

Familiarity with the MTA's policies and procedures.

Excellent organizational and presentation skills.

Demonstrated supervisory and/or leadership capabilities.

Demonstrated proficiency in Microsoft Office Suite or similar applications, i.e., Word, Excel, PowerPoint, and Outlook.

Preferred:

Familiarity with MTA operating agencies and construction support resources

Knowledge of construction resource management, force account practices, and related systems (TLCS, TAMS, WTMS)

Working knowledge of work train procedures, flagging operations, and General Orders

Proficiency in Microsoft Office

Strong leadership, supervision, and team development

Excellent communication, collaboration, and interpersonal skills

Strong organization, documentation, and presentation abilities

Proven problem-solving, decision-making, and proactive issue resolution

Ability to manage multiple priorities in a fast-paced environment and work independently, including weekends

Sound judgment in communication, escalation, and operational decisions

Comprehensive Benefits & Total Rewards Package:

 

Transportation & Financial Benefits

Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost – Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous time away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are equal opportunity employers, including those with respect to veteran status and individuals with disabilities.

 

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.