Metropolitan Transportation Authority Careers

JOB INFORMATION:

POSITION SUMMARY:

This position is responsible for directing and conducting comprehensive operational, maintenance, transportation, tactical audits and Investigations throughout Buses. The position identifies operational deficiencies, compliance risks, internal control failures, non-compliance with established policies, incomplete inspections, improper repair practices, performance gaps, accountability issues and other conditions that may adversely impact safety, service reliability, regulatory compliance, accurate recordkeeping and operational effectiveness. The incumbent will conduct both desk and field investigations, analyze maintenance, transportation, and operational records, review repair histories, inspect equipment and completed work, conduct road observations, audit and verify compliance with all applicable policies, maintenance & transportation directives, monitoring maintenance productivity for inefficiencies, safety procedures, regulatory requirements, and operating instructions. This position will prepare detailed investigative reports and findings, recommend corrective actions, coordinate follow-up reviews, and support disciplinary actions when warranted. The incumbent may be required to testify during arbitration hearings, administrative proceedings, legal matters, or other formal hearings on behalf of the Authority. The position will also work closely with Maintenance Support & Engineering, Transportation, Labor Relations, operational divisions, and executive leadership to identify systemic deficiencies and develop new policies, procedures, controls, audit protocols, and accountability measures designed to improve operational performance, maintenance compliance, and service reliability.

RESPONSIBILITIES:

• Direct and conduct operational, maintenance, transportation, tactical, and compliance audits and investigations across all Buses operations.
• Review records, inspection documents, repair histories, electronic systems, and operational documentation to identify inaccuracies, risks, and deficiencies.
• Conduct field investigations and physical inspections to monitor productivity and verify repairs, maintenance, activities, and procedures were properly completed in accordance with requirements, instructions, and departmental standards.
• Prepare reports, findings, recommendations, summaries, and documentation.
• Monitor and follow up on actions to ensure compliance and sustained operational improvements in maintenance and transportation operations.
• Coordinate with leadership and departments regarding disciplinary actions, investigations, hearings and related proceedings.
• Work collaboratively with Maintenance Support & Engineering, Transportation Operations, and senior leadership to develop, revise, and implement policies, procedures, and related measures intended to improve maintenance practices, operational efficiency, and service reliability.
• Observes the work performed by contractors, as applicable.
• Reviews invoices and approve them if the work has contractual standards, as applicable.
• Addresses performance issues with the contractor, when possible, as applicable.
• Escalate issues to other parties when needed, as applicable.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Arts/Sciences (BA/BS) from an accredited college in Transportation Management, Business Administration, Mechanical, Engineering, Contract Administration, Public Administration, or a satisfactory equivalent combination of education and experience may be considered in lieu of a degree.
• Ten (10) years of professional experience.
• Four (4) years of managerial/supervisory experience.
• A driver’s license is required.

DESIRED SKILLS:

• Experience conducting operational audits, investigations, compliance reviews, or maintenance and transportation oversight activities.
• Engineering and mechanical experience.
• Knowledge of transit maintenance and transportation practices, operational procedures, and maintenance directives, labor rules, and safety regulations.
• Experience preparing investigative findings, executive reports, and disciplinary documentation.
• Ability to testify and present findings during arbitration hearings, legal proceedings, and administrative reviews.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $115,252 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.

If you have previously applied online for other positions, enter your Username and Password.  If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a Username and Password; then click on the REGISTER button.

EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.