Metropolitan Transportation Authority Careers

Job Title: Senior Analyst- CCU Operations

Resume Due Date: February 6, 2026

Work Location: Randall’s Island

Earnings Potential: $77,050-$96,313

MTA Bridges and Tunnels reserves the right to remove this posting before the application deadline.

MTA Bridges and Tunnels operates the largest bridge and tunnel network in New York City, managing nine crossings that include seven bridges and two tunnels. Serving more than 336 million vehicle crossings each year, this network connects communities across the five boroughs and supports regional mobility. In addition, MTA Bridges and Tunnels (B&T) oversees the Congestion Relief Zone, working to ensure safe, efficient travel and a more sustainable urban environment. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Telework:

This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Job Summary:

The primary responsibility of the Senior Analyst - CCU Operations is to establish and maintain accuracy in the MTA Bridges and Tunnels Kronos 8.1 agency time and leave system. This involves ensuring the precision of data in FLOGS, roll call, and other statistical databases, as well as generating relevant reports on overtime and time & leave usage to guarantee the accuracy of wage payments and time & leave accruals. Access to PeopleSoft may be required to review pay and job data status for Kronos accuracy.

Key Responsibilities

• The Senior Analyst - CCU Operations will assist specialists in resolving employees' pay and leave usage discrepancies based on retroactive awards and notices of decision. Additionally, they will aid Specialist in researching and drafting pay adjustments, off-cycle check requests, Deductions Not Taken (DNT), and special payrolls. They will also support Specialist in updating Leave Cases, conducting research, and resolving leave case and/or leave exception discrepancies. Furthermore, they will provide mentorship to CCU Operations Analysts and serve as the Specialist backup.
• In addition to resolving weekly and bi-weekly payroll discrepancies, the Senior Analyst CCU Operations will ensure that overtime and leave exceptions are accurately updated for the timely submission of payroll and provide data analysis to MTA B&T department Senior Staff for their decision-making processes.
• The role involves assisting with the administration of departmental policies and conducting business, operational, and administrative analyses in the areas of time & leave usage and overtime expenditures. The Senior Analyst - CCU Operations is responsible for supporting the evaluation, analysis, and presentation of Operations/Maintenance Department goals, audits, internal controls, and reporting performance.
• The Senior Analyst - CCU Operations will also contribute to the production of operational reports, studies, and analyses. They will be responsible for processing 26 payrolls and 10 special payrolls in a TBTA leave year on tight deadlines and providing smooth 24/7 operations support for all unit/agency functions. They will be assigned to support various timekeeping functions including Separations, Reports/Audits, Orientation, and Operations Support.
• Adherence to internal controls procedures and guidelines, budgetary tracking, and reconciliation processes is essential. The Senior Analyst - CCU Operations will collaborate closely with MTA Bridge & Tunnel department/facilities and work directly with department managers/supervisors to reconcile timecards.
• Performs other duties as assigned.
• Complies with all policies and standards.
• May be required to work hours outside regular work hours, as applicable.
• Observes the work performed by contractors, as applicable.
• Reviews invoices and approves them if the work has contractual standards, as applicable.
• Addresses performance issues with the contractor when possible, as applicable.
• Escalates issues to other parties when needed, as applicable.

Qualifications:

Bachelor’s degree in finance/accounting or a related field.

Must have a minimum of five (5) years related work experience.

Additional years of experience can be substituted in lieu of education.

Minimum of three (3) years business/analytical or budget monitoring and development experience.

Proficient level with Microsoft Office Suite (Excel).

Experience with timekeeping operating systems

Good communications (both written and verbal) skills are required to deal with the internal and external customers

Ability to manage a budget.

Ability to seek out, sort and compile data into useful information formats.

Excellent organizational skills and attention to detail.

Preferred

Operations experience is desirable.

Experience with KRONOS timekeeping system

Knowledge of the operations contracts, policy and how the information is reported to senor staff.

Knowledge of general accounting and financial reporting.

Additional Information:

This position description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the organization.

Other Information:

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS).

How to Apply:

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the “Careers” link located in the footer under the "The MTA" section, then click on “See All Open MTA Positions”. Search for the desired position, click Apply, and follow the instructions.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

• Commuting Made Easy – Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.
• Premium Health Coverage at Low Cost – Access high-quality individual, family and domestic partner healthcare, dental, vision and life insurance plans.
• Secure Your Future – Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

• Generous Time Away – Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.
• Holistic Support Services – Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

• Learning & Development Program – Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.
• Educational Investment – Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

• Employee Assistance Programs – Comprehensive support services to help you navigate life's challenges with confidence and resources.
• Discounts & Perks – Take advantage of MTA employee discount programs offering savings on products and services.
• Connect & Belong – Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.