Metropolitan Transportation Authority Careers

Description

• Develop and maintain forecast reporting, data gathering processes, metrics and overall workforce analytics associated with staffing for various levels of the organization.  Implement and utilize best practices when developing planning initiatives.
• Formulate models and schedules based on developed/gathered metrics to report hiring trends and projections.
• Assist department leadership, while working with People group partners and stakeholders, to develop tactical strategic recruitment plans that are in line with forecasted staffing projections based on analytical and historical data to meet the demands for short- and long-term staffing goals across the agencies 
• Translate strategic initiatives and lead the translation of business objectives into modeling that provides executable plans with measurable outcomes that emphasize resource optimization and service level delivery.
• Proactively participates in strategic planning conversations with various levels of the organization. Partner with Operations/Business unit leaders, Talent Acquisition, and Training to develop and execute on hiring needs with consideration of financial, strategic, and tactical implications.  
• Partner with Finance and the budgeting department to translate financial impacts associated with determining the outlook process for strategic staffing plans and projections.
• Provide technical and analytical support to the Talent Acquisition team in the development of recruitment strategies, exam schedules, and onboarding processes utilizing various metrics.  Assist with measuring the efficiency of current and future processes included in recruitment and staffing.
• Creates a professional working environment that respects individual differences, enables all employees to develop and contribute to their full potential, and fosters a positive employee relations climate that ensures agency principles, policies and programs are consistently practiced.
• Selects, develops and motivates personnel within the department. Provides effective career development, coaching, and counseling for subordinates.  Responsible for reviews of staff performance and discipline/termination of employees when necessary.
• Other duties as assigned. 

• Must have demonstrated knowledge and ability to leverage data to drive decisions and strategically influence business strategies.
• Ability to develop recommendations based on solid analytics that address the root cause and explain impacts to business performance. Detail-oriented with commitment to operational excellence and quality.
• Ability to manage complex business or systems analysis projects.
• Ability to perform statistical analyses, identify trends, and develop creative solutions.
• Excellent communication, organizational, and presentation skills.
• Demonstrated ability to work with all internal levels within a given organization, including the MTA Board.
• Demonstrated ability to communicate and interact well with external agencies.  External agencies may include the Governor’s Office for New York State, New York City government, elected and other public officials, as well as any staff located at other federal or state agencies or authorities.
• Demonstrated ability to work in a high profile, high pressure environment effectively.
• Demonstrated ability to communicate effectively with key internal and/or external stakeholders.
• Must have strong managerial skills to effectively direct a staff of professional and technical employees in implementing the short- and long-term goals and direction for the area of responsibility.
• Demonstrated ability to complete short- and long-term projects effectively and as efficiently as possible.
• Demonstrated analytical capabilities and quantitative skills.
• Demonstrated proficiency in Microsoft Office Suite or comparable applications, i.e., Word, Excel, Powerpoint, and Outlook.

• Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field from an accredited college or an equivalent combination of education and experience may be considered in lieu of a degree.
• Minimum 10 years related experience, including at least 4 years in a department head and/or managerial role leading workforce management modeling with long and short-term forecasting within a large, multi-faceted, fast-paced organization or governmental body preferred.
• Minimum 3 years’ experience with SQL coding language. 

• Master’s degree in a related field
• Attainment of or in the process of attaining SPHR or SHRM certification in HR Management
• Familiarity with the MTA’s policies and procedures
• Familiarity with the MTA’s collective bargaining procedures
• Familiarity with Python/R coding language