Metropolitan Transportation Authority Careers

JOB INFORMATION:

POSITION SUMMARY:

The Telecommunications Associate in NYCT EMD/RSS performs technical, operational, analytical, and administrative work supporting the installation, testing, operation, maintenance, troubleshooting, and improvement of NYCT telecommunications and electronic systems. The position supports mission-critical radio, CCTV, security, intercom, fiber-optic, network, and related communications systems, participates in engineering and maintenance projects, evaluates contractor and vendor work, performs system inspections and acceptance testing, analyzes equipment and system problems, and prepares technical documentation and reports. The position may also coordinate projects, work with other NYCT departments and contractors, and provide technical recommendations to management.

RESPONSIBILITIES:

The position is responsible for performing a variety of technical and maintenance activities associated with NYCT electronic hardware and systems. Responsibilities include, but are not limited to, the installation, upgrading, configuration, monitoring, troubleshooting, repair, and maintenance of NYCT radio and security systems and associated equipment. The incumbent will configure, administer, maintain, troubleshoot, and support NYCT security systems, including Lenel and Software House C•CURE access control and security management systems; Commend intercom and emergency communication systems; LIDS intrusion and security detection systems; CCTV systems; and associated network, computer, and electronic equipment.

The position will also perform fault identification, analysis, diagnostics, and resolution of complex equipment and system problems. Responsibilities include the installation, implementation, configuration, testing, and maintenance of various radio systems and the use of specialized tools, test equipment, analyzers, and diagnostic equipment to evaluate equipment performance and identify system deficiencies. The incumbent will also work closely with equipment manufacturers, contractors, and vendors to review technical documentation, equipment specifications, system configurations, and proposed solutions for new and existing radio and security systems. Responsibilities will include investigating and resolving complex technical issues involving system hardware, software, communications, and associated equipment.

Additional responsibilities include:

•          Providing technical support and guidance to NYCT maintenance personnel, user departments, and other organizational units.

•          Serving as a technical liaison between NYCT, equipment manufacturers, contractors, material suppliers, in-house maintenance groups, and user departments.

•          Providing technical guidance, knowledge transfer, and training to NYCT personnel, as required.

•          Managing and maintaining departmental inventories of security parts, materials, tools, and equipment.

•          Maintaining and updating equipment records, system documentation, configurations, drawings, and related technical information.

•          Developing, reviewing, and maintaining maintenance procedures, technical instructions, and related documentation.

•          Supporting the evaluation, testing, and implementation of new technologies, equipment, and system upgrades.

•          Performing field inspections and technical assessments of radio and security equipment and systems.

•          Analyzing system performance and recommending corrective actions, modifications, upgrades, or other improvements to enhance reliability, maintainability, and operational performance.

The position will also develop, coordinate, and manage projects involving NYCT radio and security systems. Project responsibilities may include requirements development, design reviews, preparation and review of engineering drawings and contract specifications, equipment and system evaluations, and installation.

EDUCATION AND EXPERIENCE:

Telecommunications Associate I – IV (Voice)

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronics system and one year satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment; or
2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronics, physics, and/or planning and analysis of electronics systems and two years of the experience described in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and three years of the experience described in “1” above; or
4. A satisfactory combination of education and/or experience equivalent to “1”, “2”, or “3” above. College education not used for meeting the minimum requirements in “1” or “2” above may be substituted for experience on the basis of each 30 semester credits of undergraduate college education, including or supplemented by 6 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cellular service), telecommunications technology, electronic, physics, and/or planning and analysis of electronic systems for six months of the experience described in “1” above, up to a maximum of two years of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of the experience described in “1” above.

Special Note - Additional Requirements for Assignment Level IV

To be eligible for placement in Assignment Level IV individuals must have, after meeting the

minimum requirements, at least two additional years of full-time experience as

follows:

1. As a Telecommunications Associate (Voice) - Assignment Level I, II, and III working for the City of New York; or
2. Performing analytical, planning, operational, technical, and/or administrative duties in voice telecommunication, electronics planning, electronics management, and/or electronics service environment, one year of which must have been specialized work in a consultative or supervisory capacity.

Telecommunications Specialist I – III (Voice)

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and three years of satisfactory full-time experience in the performance of analytical, planning, operational, technical, and/or administrative duties in a voice telecommunications or closely-related electronics planning, electronics management, and/or electronics service environment, one year of which much have been specialized work in a consultative or supervisory capacity; Or
2. An associate degree from an accredited college including or supplemented by 12 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems, and four years of experience as described in “1" above, one year of which much have been specialized work in a consultative or supervisory capacity; Or
3. A four-year high school diploma or its educational equivalent and five years of experience as described in “1" above, one year of which much have been specialized work in a consultative or supervisory capacity; Or
4. A satisfactory combination of education and/or experience which is equivalent to “1", “2" or “3" above. College education may be substituted for experience on the basis of six months of experience as described in “1" above for each 30 semester credits of undergraduate college education including or supplemented by 6 semester credits in voice telecommunications (telephone, radio, microwave, fiber optic and cell service), telecommunications technology, electronics, physics, and/or planning and analysis of electronic systems. However, all candidates must have at least a four-year high school diploma and at least three years of the experience as described in “1" above,

DESIRED SKILLS:

•          Knowledge of Lenel and Software House C•CURE access control and security management systems, Intercom and emergency communication systems, LIDS intrusion detection and security systems, CCTV/video surveillance systems, including cameras, recording, configuration, and troubleshooting, VHF and UFH radio systems.

•          Excellent written, project management, verbal communication, and interpersonal skills.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal.

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S). IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT. The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.

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EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.