Metropolitan Transportation Authority Careers

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Job Summary:

The Director, Administration provides strategic and operational leadership for all administrative and legal support functions across the consolidated MTA Legal Department. This role is responsible for developing and managing a centralized Headquarters administrative model that standardizes practices, improves efficiency, and ensures consistent service delivery across all agency legal units. The Director oversees multi‑site administrative operations, including office management, mail distribution, law‑library oversight, service‑contract administration, supply management, and technology‑supported processes. The position directly supervises managers who manage key functions such as vendor contracts and payments, mail distribution, office‑supply procurement, law‑library maintenance, and leads administrative budgeting, vendor and contract governance, cross‑functional coordination with IT, Finance, HR, Procurement, Facilities, and supports department‑wide modernization initiatives such as process redesign, workflow automation, and AI‑enabled improvements where possible. The Director may also oversee, directly or indirectly, the legal support function of the Legal Department. Overall, the role ensures effective, efficient, and compliant administrative operations that support the Legal Department's mission and enhance organizational performance.

Responsibilities:

• Oversee the centralized administrative operating model for all MTA Legal divisions and agencies; establish standards, policies, and uniform practices across agencies; oversee cross‑departmental alignment and long‑term administrative planning.
• Provides direct leadership to ensure consistent execution of office operations, mail distribution, library oversight, supply management, and administrative service delivery across all legal locations
• Oversees department‑wide administrative budgeting, contract funding, invoice management, vendor management and performance, procurement compliance, and cost‑control strategies
• Sponsors modernization initiatives, including technology implementation, process improvement, and digitalization of workflows
• Represents Legal Administration with IT, Finance, HR, BSC, Procurement, Facilities, and agency leadership; coordinates administrative support for legal operations; manages escalations and ensures alignment with enterprise priorities.
• Monitors compliance and consistency across agency legal units

Required Knowledge/Skills/Abilities:

• Legal administrative operations
• Enterprise administrative management
• Legal workflows and terminology
• Process improvement & workflow optimization
• Enterprise technology systems, databases, Microsoft Suite
• Leadership and staff development
• Communication (written and verbal)
• Workflow Optimization (Highly Required
• Analytical and data‑interpretation skills
• Budgeting and financial management
• Leading change‑management initiatives
• Standardizing processes across agencies
• Problem‑solving and critical‑thinking

Required Education and Experience:

• Bachelor’s degree in Business Administration, finance, or related field
• Minimum 8 years of senior operational or administrative leadership experience in a complex or multi‑site organization.
• Minimum 4 years of demonstrated experience leading organizational transformation, centralization initiatives, or enterprise administrative operations.
• Minimum 2 years of experience modernizing complex operational frameworks, including technology implementations.

The Following is/are preferred:

• Master’s degree in Business Administration, Law, Management, or related field
• Minimum 2 years of experience overseeing administrative budgets and leading procurement processes in a state or local government environment.
• Project Management Professional (PMP) or similar operations-focused certification

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.